0 cards received

by KhairulFaizAqil
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Original Post

0 cards received

★★★★★ Novice

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S9+
OS Version 8.0.0
What is your Player ID? BornToDie
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug 0 cards given
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Asia
Country Singapore

I receives a predotor tank cardz but +0 cards. This.is.insane. Took me so long just to get a rare crate and i got this bug. I am triggered.

Message 1 of 7 (538 Views)

Re: 0 cards received

★★★★ Guide

ya that just happened to me as well 

Message 2 of 7 (518 Views)

Re: 0 cards received

[ Edited ]
EA Live QV Team

Hey @KhairulFaizAqil and @punishertrd thanks for the report. Can I ask you guys to check for an update on the Play Store that should address these issues? If you're unsure of what version your currently using it's listed in Settings > About. Thanks!

Message 3 of 7 (512 Views)

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★★★★★ Novice
I am still able to queue for mayches and battle people. So i believe im in the right version?
Message 4 of 7 (493 Views)

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★★★★ Guide
ive got the most recent version before this happened
Message 5 of 7 (479 Views)

Re: 0 cards received

★★★★ Guide
also by the looks of it, it was the same crate as well
Message 6 of 7 (475 Views)

Re: 0 cards received

EA Live QV Team

Thanks for letting me know @punishertrd and @KhairulFaizAqil - it should no longer occur but if you see it again, please post here. Standard smile

Message 7 of 7 (465 Views)