January 2023
I am having the same issue with fallen order, The contact us tech support is not user friendly, there is no obvious way to reply to a response, or to see what you have said previously.
After 3 responses they didnt actually directly reference anything I said and just gave me generic troubleshooting. After twice promising to "surely do my best" they closed the case after thanking me for reporting a bug. Im not reporting a bug, I want help to get a game I purchased to run!
Doubtful I will be purchasing any more EA games unless this one gets resolved. Its gamble otherwise.
January 2023
Hello i bought FIFA23 on Steam. I linked my ea account (which i before connected same account for ea play) but im unable to launch game because. When i try to start there is a ''You don't have access'' error on ea app.Can someone help me?
January 2023
I bought game on steam and downloaded it. Can't launch it, Says You don't have access.
Steps tried : ipconfig /flushdns, restarted pc, restarted router, uninstalled EA installed origin, installed free game.
January 2023
Bought the game on steam. Installed it. Hit Play. It told me I needed to install the EA app. logged in, and linked my steam accound. Hit Play. nothing happened. Hit Play a 3rd time. Said someone else installed the game onto my computer and that I didn't own the game so it won't let me play
January 2023 - last edited January 2023
screenshot that I own the game.
January 2023
Confirm that this is NOT solved. tried the apex solution, and uninstall/restart/administrator re-install 3 times (1 TB of download). none of it worked.
January 2023
"Fix your * product EA. Preferably remove the whole requirement of using your * secondary launcher when playing games on Steam." QFT
January 2023
January 2023
January 2023
Did you tried to reinstall you EA App ? Did you use your account on any other device to download game ?
New name, new look, same great benefits: EA Access and Origin Access are now EA Play.
Get more info on the change here.Reset, update, or link your account information.
View more on EA Help