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dieredice98's avatar
dieredice98
3 years ago

Re: Whenever I launch the EA app I get a 'temporarily lost connection error'

Hey for anyone still having this problem, i managed to get mine working, turns out it wasnt EA being dumb, it was my AV software for some reason blocking, i use kaspersky which has been problematic for a while now but got the EA app running again; after many angry reports to EA. Found it on the following thread - https://forum.kaspersky.com/topic/kaspersky-total-sec-suddenly-started-blocking-certain-connections-29939/

So for anyone who uses kaspersky and has this issue, this could help. Not sure about other AV programs, but this could be helpful.

About EA app Technical Issues & Bugs

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1.png","filesize":76559,"contentType":"image/png","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/ea-app-technical-issues-en/25088/1/K%20AV%20solution%201.png"},"Revision:revision:7587518_1":{"__typename":"Revision","id":"revision:7587518_1","lastEditTime":"2023-04-02T10:17:41.919-07:00"},"ForumReplyMessage:message:7587518":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1875250"},"id":"message:7587518","revisionNum":1,"uid":7587518,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:7587503"},"subject":"Re: Whenever I launch the EA app I get a 'temporarily lost connection error'","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7587518"},"body":"

Hey for anyone still having this problem, i managed to get mine working, turns out it wasnt EA being dumb, it was my AV software for some reason blocking, i use kaspersky which has been problematic for a while now but got the EA app running again; after many angry reports to EA. Found it on the following thread - https://forum.kaspersky.com/topic/kaspersky-total-sec-suddenly-started-blocking-certain-connections-29939/

So for anyone who uses kaspersky and has this issue, this could help. Not sure about other AV programs, but this could be helpful.

","body@stringLength":"737","rawBody":"

Hey for anyone still having this problem, i managed to get mine working, turns out it wasnt EA being dumb, it was my AV software for some reason blocking, i use kaspersky which has been problematic for a while now but got the EA app running again; after many angry reports to EA. Found it on the following thread - https://forum.kaspersky.com/topic/kaspersky-total-sec-suddenly-started-blocking-certain-connections-29939/

So for anyone who uses kaspersky and has this issue, this could help. Not sure about other AV programs, but this could be helpful.

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Whenever I launch the EA app I get a 'temporarily lost connection error'","moderationData":{"__ref":"ModerationData:moderation_data:7587537"},"body":"@dieredice98 Thx a lot it works for me 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