Help us improve Answers HQ! Take Survey No, Thanks

Unable to change game installation directory from EA desktop app

by Kerad2
Reply

Original Post

Re: Unable to change game installation directory from EA desktop app

★★★ Newbie

I have the same issue. Please fix this EA. This is a major issue for those with certain drive(s) for game installs. this issue should be a priority. Thank you.

 

Message 61 of 77 (889 Views)

Re: Unable to change game installation directory from EA desktop app

★★★★★ Newbie

Hi everyone,

 

Thanks for your work BurpsInBits but since you wrote this, the user_xxxx.ini has change a lot :

 

user.windowsizeheight=1080
user.windowposx=265
user.notice_poptime=notice_poptime=1599001200000; secure; expires=Tue, 22-Feb-2022 21:28:29 GMT; domain=.ea.com; path=/
user.windowposy=229
user.notice_gdpr_prefs=notice_gdpr_prefs=0,1,2:; secure; expires=Tue, 22-Feb-2022 21:28:29 GMT; domain=.ea.com; path=/
location.language=fr
user.notice_preferences=notice_preferences=2:; secure; expires=Tue, 22-Feb-2022 21:28:29 GMT; domain=.ea.com; path=/
user.screendevicepixelratio=1.000000
user.windowsizewidth=1920
user.windowscreen=0
user.windowscreenheight=1440
user.windowscreenwidth=2560

 

And as you can see, there is no more "user.downloadinplacedir=" entry Frown

Message 62 of 77 (847 Views)

Re: Unable to change game installation directory from EA desktop app

★★★★★ Newbie

ok I get it Standard smile

Just add a line at the end of the file

 

example : "user.downloadinplacedir=H:\EA Desktop\games\"

 

Done !

Message 63 of 77 (844 Views)

Re: Unable to change game installation directory from EA desktop app

[ Edited ]
★★★★★ Newbie

Cellularsafe (post #48) knows what's up.  That's all it took for me.  Thanks man. Thumbs up

Message 64 of 77 (702 Views)

Re: Unable to change game installation directory from EA desktop app

★★★★★ Newbie

thats it. thx buddy

Message 65 of 77 (588 Views)

Re: Can't change the download folder

★★ Novice

@BDfromTheLK  schrieb:

My problem was that the folder didnt exist, so i just went and made a folder in C:/program files and named it EA Games. I then was able to click the edit path button and select the download path to my new ssd.


Thx Bro!

Your solution fix'ed  it for me!

Message 66 of 77 (552 Views)

Blank File Location Screen - Unable to install games

[ Edited ]
★★★ Newbie

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) none
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 12/10/21
Summarize your bug I cant install games, when i try to change the file location it goes to a blank screen, i pay £4 a month and i cant install games thanks EA this is why i dont like your company
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try change the file location
What happens when the bug occurs? I cant install games, when i try to change the file location it goes to a blank screen
What do you expect to see? a blank screen

honestly i dont know what to do someone help if possible

Message 67 of 77 (393 Views)

Re: Game won't install

[ Edited ]
★ Guide

 

I reinstalled EA Desktop to try to download ME:A again. However, now I'm unable to change the download location within the app. Clicking on a game and telling the app where to install the game doesn't work either. All I get is a spinning bullet and an empty window both times. Here's a screen shot of what I see. 

 

I emptied the cache and deleted the app data files for the app with no joy.

 

Please note that I inadvertently left out that I'm using Windows 11 on my computer. This could be a culprit as well. Apologies.

 

EA Desktop can't choose install drive.png

 

Message 68 of 77 (398 Views)

Re: Game won't install

[ Edited ]
Community Manager

@MOJayhawker I have merged your post with the general topic about this issue. 

Jason.png
Message 69 of 77 (367 Views)

Re: Unable to change game installation directory from EA desktop app

★★★ Newbie
@rhentz hey umm cud u do like a video thingy cuz i cant understand step 3
Message 70 of 77 (397 Views)
Twitter Stream

ea-play-promo-splash

What's EA Play?

New name, new look, same great benefits: EA Access and Origin Access are now EA Play.

Get more info on the change here.

all-ea-help-promo-2

Forgot your EA Account ID or password?

Reset, update, or link your account information.

View more on EA Help