I have the same issue. Please fix this EA. This is a major issue for those with certain drive(s) for game installs. this issue should be a priority. Thank you.
Thanks for your work BurpsInBits but since you wrote this, the user_xxxx.ini has change a lot :
user.notice_poptime=notice_poptime=1599001200000; secure; expires=Tue, 22-Feb-2022 21:28:29 GMT; domain=.ea.com; path=/
user.notice_gdpr_prefs=notice_gdpr_prefs=0,1,2:; secure; expires=Tue, 22-Feb-2022 21:28:29 GMT; domain=.ea.com; path=/
user.notice_preferences=notice_preferences=2:; secure; expires=Tue, 22-Feb-2022 21:28:29 GMT; domain=.ea.com; path=/
And as you can see, there is no more "user.downloadinplacedir=" entry
ok I get it
Just add a line at the end of the file
example : "user.downloadinplacedir=H:\EA Desktop\games\"
September - last edited September
Cellularsafe (post #48) knows what's up. That's all it took for me. Thanks man.
My problem was that the folder didnt exist, so i just went and made a folder in C:/program files and named it EA Games. I then was able to click the edit path button and select the download path to my new ssd.
Your solution fix'ed it for me!
October - last edited October by EA_Jason
Product: EA Desktop
Error Report ID (learn how to create an Error Report ID in the sticky post) none
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 12/10/21
Summarize your bug I cant install games, when i try to change the file location it goes to a blank screen, i pay £4 a month and i cant install games thanks EA this is why i dont like your company
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try change the file location
What happens when the bug occurs? I cant install games, when i try to change the file location it goes to a blank screen
What do you expect to see? a blank screen
honestly i dont know what to do someone help if possible
October - last edited October
I reinstalled EA Desktop to try to download ME:A again. However, now I'm unable to change the download location within the app. Clicking on a game and telling the app where to install the game doesn't work either. All I get is a spinning bullet and an empty window both times. Here's a screen shot of what I see.
I emptied the cache and deleted the app data files for the app with no joy.
Please note that I inadvertently left out that I'm using Windows 11 on my computer. This could be a culprit as well. Apologies.