Missing Expansion Pack after Fresh EA App Download

[EA_Leeuw]

Hey @babyj1only,

Thinks might look a bit different because threads have been merged. That way, everything is in one place for others to look at as well.

So just to confirm; the issue got resolved for you, right?

[babyj1only]

@EA_Leeuw Yes, mine is resolved.

[EA_Leeuw]

@babyj1only, awesome, thanks for the update.

[gardhull]

I have games (though different editions) that I purchased on steam and through origin.  Up until today, both showed in my game collection in the origin app.

however, today when I launched one of them through steam, the origin app was automatically uninstalled, the EA app was installed, and the origin editions I had no longer sho up in my collection.

The affected games are Dragon Age Inquisition and Mass Effect Andromeda.  1005 this happened as a result of EA app installing itself and removing origin int eh process..

[EA_Leeuw]

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@Werequeen29 wrote:

Hello, 

I have Sims 4 or well had Sims 4 on Origin. It still says that I have to buy all the packs again but on EA. When Origin went to EA it uninstalled my Origin Laucher so I unfortunately cannot get a screenshot of what packs I did have on there. 

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@Werequeen29, could you name the missing expansion packs?

[EA_Leeuw]

Hey @gardhull,

When you login to the EA app with the EA account that is connected to your Steam account, do you still not see them?

[laurencedaign]

Hi, I seem to have the same problem.

I am missing all of my Sims 4 expensions packs and other games that I bought...

Can you please help me?

It's been a long time since I had the time to play and now I can't even play...

[Werequeen29]

I had quite a few of the packs. I remember that I had Laundry Day, Let’s go to work, and Discover University. I had a few more but I don’t remember what they are called. 

[zoric995]

1. The lord of the rings battle for middle-earth, The lord of the rings battle for middle-earth II, the rise of the witch-king

• Screenshot that shows the game/DLC available on Origin:Attachment (Origin games)
• Screenshot that shows the game/DLC missing on the EA app: Attachment (missing EA App).
• Your region/country:Serbia
• Where the game was purchased: Local third party retailer, physical copy, activated key on Origin

[Neiserblack]

My problem sitlls there, i can't play bf1 without origin