September 2020
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) b00eafbc-9783-4a50-9371-d83112212b2a
Which client functionality are you experiencing this bug with? Player Profile
When did this happen? (dd.mm.yy hh:mm) 18.9.2020
Summarize your bug Played a lot this week but somehow all stats for Tues-Thu have disappeared
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play on multiple days, then check your stats
It is possible that it resets when you use Origin to play in between. I played a game through Origin today instead of EA Desktop and now it's reset. Not sure if that's a factor though
What happens when the bug occurs? The Stats all become 0
What do you expect to see? The Stats staying the whole week.
See Pic
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
Solved! Go to Solution.
September 2020
Thanks @crinrict! I've forwarded this to our team.
March 2021
I still have this issue in 2021...
New name, new look, same great benefits: EA Access and Origin Access are now EA Play.
Get more info on the change here.Reset, update, or link your account information.
View more on EA Help