Temporary Issue - EA app game library is empty - Fixed, 11 Jan. '23

by Taoffy
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Original Post

Re: Can't access my game - says my collection is empty

★★★★★ Novice
@kryingpeach Do you know where I can download Origin from?
Message 51 of 477 (1,226 Views)

Re: My EA app game library is empty

★★ Guide
@ProperlyChill Doesn't work for me, at least for BF2042.
Message 52 of 477 (1,349 Views)

Re: My EA app game library is empty

★ Novice

My games are missing too, do I need to report it somewhere???

Message 53 of 477 (1,293 Views)

Re: Can't access my game - says my collection is empty

[ Edited ]
★★★★★ Novice

@FrozenoulisIf this is what it is this is * and I'll still never buy another game. So effectively it has to be online all the time to play. Screw that. I'm done with EA. Nice knowing you Bioware and Maxis....

Message 54 of 477 (1,171 Views)

Re: Things are taking a little longer than usual to load up. Hang tight while we

★★★★★ Novice

Getting the "Things are taking a little longer than usual to load up. Hang in tight while we try to solve the problem" error message on EA. I can't access my game. I haven't been able to for awhile now. Gee... so glad I can't play a game I've paid for and been playing for a few years. I never had this issue with origin. Ridiculous!!!

Message 55 of 477 (1,046 Views)

Re: My EA app game library is empty

★★ Guide

Trying to launch BF2042 through the launcher (not through EA app) and it doesn't even know that my account owns the game... (see screenshot)

Message 56 of 477 (1,243 Views)

Re: EA APP COLLECTION DOES NOT CONTAIN ANY GAMES

[ Edited ]
★★ Novice

The same thing, but the games are launched, I did not check online, but there is no list in the ea app (((

Message 57 of 477 (1,247 Views)

Re: All my games have been removed and I have to buy them again

[ Edited ]
★★ Novice

I have the same problem. The app worked fine until an hour ago, now there are no games showing up in my collection

 

When will this be fixed?

 

And, no, resetting the password (??) doesn't work.

Message 58 of 477 (1,093 Views)

Re: Can't access my game - says my collection is empty

★★ Novice

Same! I have the same problem with Sims 4 and I got mid-panic thinking all my games got deleted... however I did managed to get it work without the app. If you have your game as shortcut icon on your desktop you can double click it and it will pop up the app but then few seconds later it will launch your game. I do hope the launch app works.

Message 59 of 477 (1,227 Views)

Re: My EA app game library is empty

★ Novice

Same here, my sims 4 game with all pcks etc have disapeared 

Message 60 of 477 (1,131 Views)

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