Temporary Issue - EA app game library is empty - Fixed, 11 Jan. '23

by Taoffy
Reply

Original Post

Re: No more game library?

★★★ Newbie

Yep, same issue here -- no games in my library, literally out of nowhere. The installed games launch, oddly enough, but they don't appear in my game library or are marked as purchased. Never had an issue like this before. What is this??

Message 31 of 477 (2,179 Views)

Re: My EA app game library is empty

[ Edited ]
★ Novice

Exact same thing for me Frown

Message 32 of 477 (2,293 Views)

Re: My EA app game library is empty

★★★ Newbie
Same problem here Frown
Message 33 of 477 (2,167 Views)

"Your collection is empty" - game library disappeared?

★★★ Newbie

I went to go play and instead of seeing my game library, the "My Collection" page says "Your collection is empty. Purchase games or join EA Play to start building your collection."

 

I'm also getting a yellow bar at the top of the client that says "Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem."

 

Is there a network/server/system-wide issue causing this? Or is there something wrong on my end?

 

Looking through some similar posts, it sounds like some people had success with relogging, restarting, or clearing the cache, but that didn't work here.

Message 34 of 477 (2,003 Views)

Re: My EA app game library is empty

★★★ Newbie

Same problem here

 

Message 35 of 477 (2,028 Views)

Re: Ea play games collection is empty

★★ Novice
@suteemon09 Happened to me and my friends today Frown
Message 36 of 477 (1,980 Views)

Re: My EA app game library is empty

★★★ Newbie

Same issue, all my games are gone -- though the installed ones do launch, oddly enough.

Message 37 of 477 (1,985 Views)

Re: My EA app game library is empty

★★ Novice

Same here, waiting for fix.

Message 38 of 477 (1,976 Views)

Re: My EA app game library is empty

★★★ Newbie

Yep I have the same issue. Thats exactly why Im here lol.

Message 39 of 477 (1,967 Views)

Re: EA Account Showing No Games

★★★ Newbie

I am having the same problem. It started when I tried to get battlefield hardline to load. I tried to repair the game, it keeps crashing when it tries to start. Now all my games are gone. Nothing in my collection. Even Battlefield hardline is not listed anymore.

Message 40 of 477 (1,933 Views)

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