Temporary Issue - EA app game library is empty - Fixed, 11 Jan. '23

by Taoffy
Reply

Original Post

Re: My EA app game library is empty

★ Apprentice
@Fiszer2k You mean this little beauty "OriginThinSetup.exe"
Message 91 of 477 (1,058 Views)

Re: Purchased game/DLC available on Origin but not the EA app

★★★ Novice
@thesamuraibunny I am having the same problem the My collection tab is blank. When I search for Sims 4 it wants me to get the free version. I have all the DLC and Packs for the game. I can go to the game in my start menu and it loads fine. But in the desktop app nothing is showing.
Message 92 of 477 (792 Views)

Re: My EA app game library is empty

★★ Novice

Ugh I am honestly so glad to see I am not the only one with this issue. I was in tears trying to open Sims4 only for EA to say I have no games in my collection. Hoping it gets resolved soon!

Message 93 of 477 (1,085 Views)

Re: Game missing from my collection.

★★★★★ Novice
@Lanttumies hi! i'm guessing everyone's experiencing this issue because I just went to try and speak to an advisor and my wait time was 72 minutes...
Message 94 of 477 (765 Views)

ea play not working with gamepass

★★★ Newbie

I have game pass but EA play is not working.

Message 95 of 477 (712 Views)

Re: Purchased game/DLC available on Origin but not the EA app

★★★ Newbie

Hi Leeuw,

 

None of my installed games I own are showing:

BF5

BF4

Apex

 

Please help !

Message 96 of 477 (804 Views)

Re: My EA app game library is empty

Hero

Same thing here.. on EA PLAY for PC and GAME PASS XBOX

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NEVER FEAR, BAFAN IS HERE!

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Message 97 of 477 (948 Views)

Re: My EA app game library is empty

★★★ Novice

Same problem here...

Message 98 of 477 (978 Views)

Re: All my library is missing

★★★ Newbie

I have the same problem, not only are all my games gone but my ea play subscrition is also gone... Was literally playing Fifa an hour ago and now it's gone??

Message 99 of 477 (1,007 Views)

Re: Purchased game/DLC available on Origin but not the EA app

★★★ Guide

Fix this!!!!  The App crashed on closing, and after doing a Windows Update, it crashed again on loading.  Now, all of my games that did show before (10AM EST today) are now missing completely.  Not only that, when I attempt to launch TS4 from my desktop icon, it tells me I don't own it.

 

Fix it, or return to origin.  If I sound rather demanding, it's because I am.  I don't want canned responses this "team" is infamous for, I want action.  What this now amounts to is theft.  I have paid for a product (a lot, since the only DLC I don't have for TS4 is a couple of the Kits), and you are preventing me from using it.

 

At least Origin functioned, and you people have had more than acceptable time to resolve this issue.

Message 100 of 477 (846 Views)

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