I don't get verification code to my email address.

[Banan811]

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Player Profile
When did this happen? (dd.mm.yy hh:mm) 28.12.2020 18:55
Summarize your bug I tried to make some changes in my account but I didn't get verification code to my email address. I contacted mail provider and they told me that everything is alright. Email address is verified.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to send me verification mail to my email address or other solution for this problem. I cant even add my phone number without that code.
What happens when the bug occurs? I don' get verification code and i can't make any changes in my origin account.
What do you expect to see? Get my verification code to my email address.

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I don't have bug report.

[EA_Aljo · Accepted solution]

Hi there, @Banan811.

This is something you'll need to contact an advisor for assistance with. Please message @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

[EA_Aljo · Accepted solution]

Hi there, @Banan811.

This is something you'll need to contact an advisor for assistance with. Please message @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

[oggystoop]

they are doing it deliverately to get more docial media rubbish and money too - they are greedy and the support isnt support