January 2022
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 01.01.22
Summarize your bug When I was trying to download FIFA 21 it but it don' download.I tried to recovery the app but anything don't change.I bought the xbox game pass 3 days ago but i still can't install it.I tried many solve methods but anything don't chance.Please help me.(I also tried reset the xbox app and reboot pc method too)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Don't know
What happens when the bug occurs? I added some pics what happened when i was trying to download.
What do you expect to see? Installing the game
There is some pictures of my problem
January 2022
Hey @massiV-I,
It looks like the download is either stuck or not initializing.
This should be easily solvable by clicking on the 3 lines in the top right, going to Help, and clicking on App Recovery.
From there you can clear the cache and restart the app, which should solve it.
January 2022
I tried it before but it doesn't work.I tried all solves ı find from this forum but nothing chance.Ea download don't work anyway
January 2022
January 2022 - last edited January 2022
Alright in that case there a few things that we can try:
Try re-installing EA Desktop
Try running EA Desktop as an administrator
This runs the EA Desktop app as an administrator account and should let the game install.
Try lowering the User Access Control settings
Try moving file location
https://help.ea.com/en/help/ea/ea-desktop/troubleshoot-game-download-install-load-issues/
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