The Games Wont Launch

[thesimsqueenx]

@k4xristo I have tried everything possible 😩 hope they fix it soon

[ENGINEER_H4RR7]

Thursday: EA app update- Works fine.

Friday: Error 500- Filled out an EA error reporter.

Saturday: Re-installed EA app- Took 2 hours to verify all game files.

Sunday: Error 500!!!!!

[Bobby_Trumpet]

Error report

9b1f912a-f26b-4096-9d5f-0f857f5db519

I've also tried uninstalling the app and cannot. This is really bad, please fix the problem.

[valk-valk-01]

I also have this problem. Can't play any games. See file attached. 

Edit: I closed the EA app and the EA background service via task manager and everything works now!

[JahKneeSee]

I'm having this issue right now. The app won't even recognize that I have games installed.

Update: I just opened task manager and terminated the EA app and the EA background service, and when relaunching the app things worked fine. 

[valk-valk-01]

I closed the EA app via task manager before, but that didn't help. Now I also closed the EA background service and everything seems to work! 

[Mojom11]

Hello ! I'm having the same error for the past week.

Here's my report ID :  dba7a1bd-6307-4c2b-9bd2-5bab3f2dcc1b

What solution is there after these past months ?

Thanks in advance for you help !

[valk-valk-01]

@Mojom11 Hi, for me it worked again after closing the EA app and the EA background service via task manager!

[li01wak]

same problem 

f4d065d1-0df8-4c86-92b9-05a8e8dcea47

[li01wak]

after that i solved the problem i get this