How the hell do I uninstall games through EA Desktop app?

by ILPI
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Original Post

Re: How the hell do I uninstall games through EA Desktop app?

★★★★ Novice

I uninstalled two games via EA-Desktop, but they both still show as installed in "My Collection - installed" (but with a download button next to them?!). In the Xbox app, both games are also incorrectly showing as installed.

Message 81 of 98 (1,521 Views)
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Re: How the hell do I uninstall games through EA Desktop app?

EA SPORTS FC Team

Could you clear the cache via the App Recovery tool for EA Desktop @Mersar?

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Message 82 of 98 (1,511 Views)
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Re: How the hell do I uninstall games through EA Desktop app?

★★★★ Novice

@EA_Jason:  Thanks for the quick reply, that worked. Neither in EA desktop nor in the Xbox app both games are still listed as installed. Have a nice weekend.

Message 83 of 98 (1,494 Views)

Re: How the hell do I uninstall games through EA Desktop app?

EA SPORTS FC Team
@Mersar Perfect, thanks for letting me know. Must have been some pesky cached files thinking the games were still there.
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Message 84 of 98 (1,449 Views)
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Re: How the hell do I uninstall games through EA Desktop app?

★★★★★ Newbie

this app is a joke regardless of it being in beta, how could you not implement an uninstall feature?

Message 85 of 98 (1,176 Views)
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Re: How the hell do I uninstall games through EA Desktop app?

EA SPORTS FC Team

But there is an uninstall feature @123DoorGiveaway.

 

In my post here you can see a screenshot of where to uninstall games. 

 

I see that this topic is still receiving quite a bit of views, do you think that the uninstall feature is still too hard to find?

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Message 86 of 98 (1,159 Views)
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Re: How the hell do I uninstall games through EA Desktop app?

★★ Novice
@EA_Jason Yes obviously.. I cannot remove BF2042 from my PC in any way the EA desktop app is complete garbage. Sure I see the screenshot with the 3 dots but mine doesn't have it. Updated app, and cleared cache, still not there. Gonna make sure I never touch EA desktop ever again
Message 87 of 98 (1,080 Views)
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Re: How the hell do I uninstall games through EA Desktop app?

★★ Novice
@NightwalkOG Also can't uninstall from the control panel. Nice.
Message 88 of 98 (1,076 Views)
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Re: How the hell do I uninstall games through EA Desktop app?

EA SPORTS FC Team

Hi @NightwalkOG,

 

You mean that you cannot uninstall the Battlefield 2042 beta at all, as in the files cannot be removed from your PC, or that the game tile still appears in My Collection and that you can't get rid of the tile?

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Message 89 of 98 (1,061 Views)
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Re: How the hell do I uninstall games through EA Desktop app?

★★ Novice
@EA_Jason Uninstalling the game from the control panel says it is uninstalled, but all files stay there. There's numerous counts of others having this problem, still. I had to download a third party software to uninstall it.
Message 90 of 98 (1,040 Views)
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