October 2022 - last edited October 2022 by EA_Cade
So, I got the EA app, and ever since, my game is launching with a 32-bit compatibility instead of the standard 64 bit? I included a screen shot of the shell that pops up. I don't know how to change this. I don't have the Legacy Edition. It happens whether or not I have my mods folder in. This didn't happen with Origin.
October 2022
@PhunkyMonkee Please post your computer's dxdiag - how to run dxdiag Then attach the created text (.txt) file to the paper clip in the lower right of the forum response window.
October 2022
Hi,
I me too this and though I'd add my DxDiag. I followed the link on 'How to Run a DxDiag Report' this and this is what I discovered:
When I ran Dxdiag I was already running x64. I did not have the "Run DxDiag X64" button so I opened Task Manager went to Details to check the Architecture tab that states either x64 or x86 for a program.
I also checked in System/ About / System type. it said:
'System type: 64-bit operating system, x64-based processor'
In Task Manager EA app is running X64. I opened TS4 and checked it in Task Manager too and found it was also x64. When I opened TS4 PowerShell opened again. The path that PowerShell showed is the following:
C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\Compatibility32\EADesktop.exe
I wondered if I accidently downloaded a x32 version of EA Desktop app and downloaded it again, but it doesn't tell me anything of the sort.
I've included a screenshot of PowerShell, Dxdiag and task manager in one image and DxDiag info.
Thank you.
October 2022
EA App causing windows powershell to open when launching games. Powershell opens and stays open until the game is closed. Seems to have started after a recent windows update, but it only happens with games from the EA App. Anyone else experiencing this?
October 2022
for now, i just deleted the compatibility32 folder on EA DESKTOP installantion folder. It works normally.
October 2022
Yes, I am experiencing this as well. It is very frustrating. I have no idea of a solution, but I'm here for when it is solved.
October 2022
New name, new look, same great benefits: EA Access and Origin Access are now EA Play.
Get more info on the change here.Reset, update, or link your account information.
View more on EA Help