Can't install EA Desktop.

[herickwilke]

@Silversnowz Hey, thank's! It worked!

What I did:
1. installed the .msi downloaded from the link;
2. opened my Xbox app and clicked to open the EA Play;
3. He asked my EA credentials;
4. Running fine EA Play and installing games!

Thank you very mutch.

[IsaacWangTT]

I didn't uninstall through the official uninstaller, now I can't reinstall it .My xbox app and ea desktop installer both displayed installed status.But I did not install.

[KnVCRAZYLOL]

Hello,

I have the exact same problem :/

[asder8ea]

I have the exact same issue. The EA help team spent a fair bit of time trying to help me but ultimately we couldn't find how to fix it. I was advised to uninstall using revo and I can't install it again. 

This may not help the bug team but for me EABackgroundService service is still on the PC (stopped status) and I can't restart and stop it (or kill it). All the details of what EA help team and I went through are in my case 78283402.

Has there been any resolution yet for you @MattewIsHere  @QuietAtom or @Dynamite101  - I'm curious as I noticed you were posting the issue in November last year.

[Trigg_82]

Getting the same issue. Can't find any trace of the application on my PC but thinks its still installed. 

I know its in BETA but the issues with EA Desktop is ridiculous.  

[holger1405]

@KnVCRAZYLOL @hardcold29950 @IsaacWangTT @tugberktok 

Look at this thread, either delete the registry entry in post #14 or if you don't feel comfortable to edit the Registry by hand use CCleaner as described in post #13.

[tugberktok]

@holger1405 I did look at that thread and tried them already as i mentioned but sadly they did not work. Honestly i don't know what else i can do. Service is new and beta these kind of things are normal. But that fact doesn't change the reality which EA Play on game pass currently unavailable for people like me.

[QuietAtom]

@asder8ea I did actually manage to fix it in the end but it was by completely reinstalling my windows :/ its a less than good answer but its the only thing that worked here's hoping they fix it eventually!

[QuietAtom]

@asder8ea @Trigg_82 there might be a possible solution for you though however as I heard that some people managed to fix it with a program called Revo Uninstaller, I believe  it deletes loose files and registry edits of programs for a complete clean install maybe that might be worth a try?

[Trigg_82]

Tried Revo, I use it anyway. Its not listed on there as an installed program though so thats not an option.