EA Desktop - Instalator crash

[Ziggynlp07]

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Instalation
When did this happen? (dd.mm.yy hh:mm) 2020.10.27 18:06
Summarize your bug Cannot install client. Error every time. Logs in attachment
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to run EADesktopInstaller.exe
What happens when the bug occurs? Installation didn't finished
What do you expect to see? Installation to succeed

‌

Cheers!

EA_Desktop_20201027180612.log

[Ziggynlp07 · Accepted solution]

Note to devs:

defect is present when file system exFAT is set on drive with %temp% directory, when changed to NTFS the issue is fixed

[mathematics654]

It happen to me as well, I've downloaded it from the mail, clicked "let's go" and it does nothing

[Mega_Bonus]

@Ziggynlp07 Solved it by moving the installer out of my default download directory and on an other drive

[Ziggynlp07 · Accepted solution]

Note to devs:

defect is present when file system exFAT is set on drive with %temp% directory, when changed to NTFS the issue is fixed

[ChienMedor]

me too

[Khabuu5]

@mathematics654  have you tried this?

https://answers.ea.com/t5/Bug-Reports-Technical-Issues/EA-Desktop-crash-disappears-SOLUTION/m-p/9615...

[Lynwex]

@Ziggynlp07 Same, crash on the beggining of installation with no error. Moved the exe from my download directory who are in my hdd to my SSD (OS Disk) and worked.

[RikudouSage6]

Can confirm, once moved to the C: drive, installation worked.

[Goldenuggetr]

This worked for me. Thank you!

[Neuman_Alfred]

@Mega_Bonus Thank you!