May 2018
Yesterday (5/24/2018), I reported (Ticket 41484405) that these two new options are not working. When creating a new gem, two new questions are asked sometimes:
These options are not working for some users in our Facebook group. I was told to give it 24 hours to allow the code to distribute to the servers. There has been no change after 24 hours. It still does not work. I am using an iPhone 6S.
I called EA Help again today (Ticket 41524947). Was informed to report this via this platform because sometimes game developers will check this forum. Zy at EA Help says this was reported by another person who was told to create a forum entry here.
If I can supply any other info, please let me know. I appreciate your help and thank you in advance.
April 2019
After purchasing gold bars, I now only receive 1 watch ad per day. I was receiving 2 after daily spin and usually 2 from free chest. Before this bug, I had another one with the free spin caused from Luck of the Irish week. The order should go "Share The Wealth, Free Spin, then 2 watch ads" Since the Irish week, Mine game does Free spin.. wait an hour.. Then Share the Wealth.. then 1 Watch Ad.. I have made several reports.. They send me to this page!!! Just how do to we get help from this page.. I call Bullsh--!!!
April 2019
Is your game progress backed up to facebook? If so the best suggestion I can give is to remove the game and re-install it.
Reporting on this form is a complete waste of time. Developers do not come here to find faults in the game. If they did they would have done something about the constellations issue.