flashing screen on Xbox ONE x

[yurirafael_128]

I open bf5 after the New patch and had flashing screen ALL time. On menu. I dindnt even play. I was scare and left the game. I play deus Ex and Apex and its normal my Xbox . My Xbox X its New, have 1 week only. 

[EA_Atic · Accepted solution]

Have you tried doing a power cycle on the console and see if that helps out @yurirafael_128  

How to power cycle:

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.

   Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.
4. Press the Xbox button  on your console to turn on the Xbox One.

/Atic 

[EA_Atic · Accepted solution]

Have you tried doing a power cycle on the console and see if that helps out @yurirafael_128  

How to power cycle:

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.

   Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.
4. Press the Xbox button  on your console to turn on the Xbox One.

/Atic 

[yurirafael_128]

@EA_Atic I did it. Its worked. But do u think was the game? Coz after the procedure, its working well and my Xbox one X its New, have 1 week only.

[EA_Atic]

@yurirafael_128 cache issues with some "old" files something you need to do on and off with your Xbox.

/Atic

[yurirafael_128]

@EA_Atic Thx. I did and ALL just fine. 😊