[Xbox One] Game thinks I’m a trial player

by BigHossMk8
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Original Post

Re: B

[ Edited ]
★ Apprentice

I can't find any updates

Message 91 of 578 (3,284 Views)

Re: B

Community Manager

@dantheman8642 

 

Make sure you have plenty of space available on your hard drive for an update and let us know if you're still having trouble after these steps:

 

How to power cycle your Xbox console:

  1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button  on your console to turn on the Xbox One.
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Message 92 of 578 (3,260 Views)

Re: B

★ Apprentice

I am currently reinstalling Battlefield hoping it will pick up the update. Thank you though

Message 93 of 578 (3,255 Views)

Re: B

Community Manager

@dantheman8642 

 

Once the game is done installing make sure you power cycle the console with the steps above. Thumbs up

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Message 94 of 578 (3,345 Views)

Re: B

★ Apprentice

Thanks

Message 95 of 578 (3,341 Views)

Re: Saying im a trial player yet i own bf5 on disc

[ Edited ]
Community Manager

@ghost787744456 

 

Did you download the patch that was released today and power cycled your console? I know some of you might have already tried this in the last 24 hours, please try again now and let us know if it doesn't work. Thumbs up

 

How to power cycle your Xbox console:

  1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button  on your console to turn on the Xbox One.
Blueberry.png
Message 96 of 578 (3,904 Views)

Re: Game thinks I’m a trial player

★ Novice
@BigHossMk8 Me to they said about an update coming to fix it soon
Message 97 of 578 (3,331 Views)

Re: Game thinks I’m a trial player

★ Novice
@kendrick_sniper Same I’ve talked to ea and they said they are fixin it rn
Message 98 of 578 (3,326 Views)

Re: Saying im a trial player yet i own bf5 on disc

[ Edited ]
★★★★ Novice

@EA_Blueberry 

 

Well downloaded the patch and updated the interface and power cycled my xbox but still telling me to upgrade my game

 

I went ahead and uninstalled it and gonna try installing it again 

Message 99 of 578 (3,877 Views)

Re: B

[ Edited ]
★ Apprentice

 @EA_Blueberry 

There is no update and the game is still saying that I am a trial player

Message 100 of 578 (3,305 Views)