Re: Unable to join a game since I changed my EA username [BFV - Firestorm]

by EA_Blueberry
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Original Post

Unable to join a game since I changed my EA username [BFV - Firestorm]

★★ Novice

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX 1080 EVGA
Enter RAM memory size in GB 16 GBS DDR5 2400 MHZ
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Airborne
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 26:03:19
Summarize your bug Cannot play the game because I cannot select my class (Firestorm mode).
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Change your username and try to join a game.
What happens when the bug occurs? I get disconnected from the game when it starts.
What should be happening instead? I should be able to select my class.

First of all, the mode is not listed in the options. It's Battle Royal Firestorm. Since I changed my username on EA website, I am unable to pick a class after selecting Squad Mode and launching a game. The Deploy button is greyed out and all I see is my squad members. I also noticed a yellow circle on the right side of my screen flashing.

 

See screenshot: https://i.imgur.com/XwHgcKq.png

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Re: Unable to join a game since I changed my EA username [BFV - Firestorm]

Community Manager

Hey there!

Are you still having trouble joining a game since changing your name? If you change your name again does it fix it? It might have just been a crazy coincidence that you experienced connectivity issues right after changing your name. Have you tried rebooting your network or repaired the game in Origin by right-clicking on it?

 

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

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