My masteries haven't unlocked?

[chippywonk]

My mastery assignments haven't unlocked for both Medic and Assault. I've completed the basic assignments. Is there any patch for this? Keeping in mind I'm actually on Xbox by the way; this account has nothing to do with that account. My Xbox account is EnglandMyCityy.

[Naplesmania · Accepted solution]

Hello! I have had the same problems back in the days, and I solved it by contacting EA Help through live chat. Try to explain your problems to them and they will solve your problem, if they tell you to wait you can try waiting few days and if it isn’t solved yet try contacting them again, they have the tools to unlock assignments for you in your profile.
EA Help/Support link here: https://help.ea.com/

[alextobymeg]

This is the account linked to the account where the challenges broken

[Naplesmania · Accepted solution]

Hello! I have had the same problems back in the days, and I solved it by contacting EA Help through live chat. Try to explain your problems to them and they will solve your problem, if they tell you to wait you can try waiting few days and if it isn’t solved yet try contacting them again, they have the tools to unlock assignments for you in your profile.
EA Help/Support link here: https://help.ea.com/