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I'm constantly getting disconnected from the server while in matches. (PS4)

by CdStar98
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Original Post

I'm constantly getting disconnected from the server while in matches. (PS4)

★ Novice

I'm getting disconnected EVERY. SINGLE. MATCH. I can't finish ONE match without getting the "You have been disconnected from the server" message. It's infuriating and it's genuinely affecting my enjoyment of the game. PLEASE FIX THE SERVER ISSUES!!!

Message 1 of 7 (31,446 Views)

Re: I'm constantly getting disconnected from the server while in matches. (PS4)

Hey @CdStar98

 

Sorry to hear this is happening to you.

 

Have you tried any of these steps to see if the issue improves?

 

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

 

Let us know if this helps.

 

Thanks Standard smile 

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Message 2 of 7 (31,432 Views)

Re: I'm constantly getting disconnected from the server while in matches. (PS4)

★ Novice

Yes. I've tried everything that I can do on my part. This is the only game that has connectivity issues for me. Every other online game works fine. When will the next patch be released. This problem started after the 1.08 update.

Message 3 of 7 (31,428 Views)

Re: I'm constantly getting disconnected from the server while in matches. (PS4)

@CdStar98,

 

There was a recent Update yesterday, there hasn't been any word about when the next Update/Patch will be yet, unfortunately.

 

 

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Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

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Message 4 of 7 (31,423 Views)

Re: I'm constantly getting disconnected from the server while in matches. (PS4)

★★★★ Novice

Yeah, and I doubt that EA did not even test this update, just put it online, lets see what happens to their fuking rats playing BF5

Message 5 of 7 (31,411 Views)

Re: I'm constantly getting disconnected from the server while in matches. (PS4)

★★★★★ Novice

Same here, xbox one though. Noticed it couple of days ago, let it slide but it has since happened 3 times. 'You have been disconnected from the ea servers' then asks you to go online (even though internet is still working when checking the laptop). No connection breaks in the router log, purely just ea server at fault.

Message 6 of 7 (31,386 Views)

Re: I'm constantly getting disconnected from the server while in matches. (PS4)

★ Novice

If you have original PS4 then it only connect to the 2.4GHz or 5GHz band on your router. If you receive an error on your PS4 that the signal is too weak then just reset or reboot your router.I know this sound weird but trust me it helps maximum of times otherwise turn off other devices on the network. If your PS4 is far from the router then try to move your system as closer to the router as you can.

Some time it might be an issue with DNS server setting. Find the setting button on your PS4 menu.In that search for network and in that select set yp internet connection. After that select custom from there. Select the WiFi network from your router.

Once you connected to the network select do not specify option. Select the DNS setting on manual. Setup primary DNS on 8.8.8.8 and secondary DNS on 8.8.4.4

Source:- Fix PS4 keeps disconnecting

If you are not getting all these steps then use Ethernet cable to connect your PS4 and Router. problem solved.

Message 7 of 7 (26,730 Views)
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