Ea App dont see Steam game

[Kunaiti]

Hello everyone After switching from Origin to the EA App, the game purchased on Steam does not start, since the Ea app does not see it. When trying to launch, a window appears with the message "failed to launch the game due to an error on our part." I tried changing the file directory and running it as an administrator, please help!

[EA_Illium · Accepted solution]

Hi @Kunaiti can you try the following steps if you are still seeing this?

• Check for other applications that may be limiting EA App or Game performance
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EGS - Repair (Library > Tile dots > Manage > Verify)
• Steam - Verify in your library

[EA_Illium · Accepted solution]

Hi @Kunaiti can you try the following steps if you are still seeing this?

• Check for other applications that may be limiting EA App or Game performance
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EGS - Repair (Library > Tile dots > Manage > Verify)
• Steam - Verify in your library

[Moneer66]

doesnt work

[Moneer66]

@Moneer66 for additional information if its even relevant i store all steam game on :D while ea are located in :C but since its linked it shouldnt matter?