Can't move mouse cursor

[Sacksuppensalat]

Hello, since the update I can no longer move the mouse pointer in the main menu. The mouse pointer is centered in the center of the screen. I have already disabled the in-game overlay, but it does not work. Reinstallation also did not help.

[iluminatethesky · Accepted solution]

Hey @Sacksuppensalat,

It looks like this is a known issue:

https://trello.com/c/IhT93iDg/52-main-menu-players-unable-to-use-the-mouse-while-an-input-device-lik...

You can try the workaround that's provided in that link, which is to remove all USB peripherals besides your Mouse and Keyboard.

Thanks

- iluminate

[iluminatethesky]

Hey @Sacksuppensalat

Are you using Discord by any chance?

If so, try disabling the Discord Overlay as well in your Settings.

Also, if you Alt Tab out of the game, and Tab back in, does it allow you to move your Cursor?

Thanks

- iluminate

[Sacksuppensalat]

I do not use discord and unfortunately, tabbing does not help either

[iluminatethesky · Accepted solution]

Hey @Sacksuppensalat,

It looks like this is a known issue:

https://trello.com/c/IhT93iDg/52-main-menu-players-unable-to-use-the-mouse-while-an-input-device-lik...

You can try the workaround that's provided in that link, which is to remove all USB peripherals besides your Mouse and Keyboard.

Thanks

- iluminate

[Sacksuppensalat]

@iluminatethesky 

I've fix it.

You must disable the Xbox Game Bar Overlay and disconnect your gamepad since the update. Despite the plugged-in gamepad and activated Xbox Overlay, it worked great before the update. Well, no matter what. Anyways thanks for your help

[Raznek]

I got this same exact issue... I tried alt tab out and tab back in tried without running discord also with no luck.. What I did find out was when I unplugged my gamepad I been using forever to fly in in bf since bf1942 the problem went away... So I can play now without the use of my gamepad which is no good for me!!! Please fix asap dice!!

[iluminatethesky]

@Sacksuppensalat

Thanks for the heads up, glad to hear it's working for you at the moment.

Hopefully they'll fix this issue as soon as possible.

Thanks

- iluminate