Can’t access my battlefield 5

[GuardedJGO]

I can’t access my Battlefield 5 account. it keeps telling me to reset my password but i never had an account before.

[CarbonCarl · Accepted solution]

Hi @GuardedJGO

Your account should be your EA account, which is likely the same account you use to log in here.

The following link should give more details on resetting password etc.
https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/

[CarbonCarl · Accepted solution]

Hi @GuardedJGO

Your account should be your EA account, which is likely the same account you use to log in here.

The following link should give more details on resetting password etc.
https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/

[GuardedJGO]

Thank you for that, that would be a perfect response but It’s confusing. I logged in a LONGG time ago with another account which I don’t remember at all. Now i’m using a new account which is the one i’m using to be in EA but the issue is that i can’t change my login on Battlefield. I don’t know how.

[CarbonCarl]

@GuardedJGO 

There is no log in for Battlefield 5 specifically, it is tied to your EA account which would either be your newest one or your old one. The only way to get into Battlefield would be to reset your EA account password, the same account you used to purchase Battlefield 5.

If it is tied to another account and you don't know the details then you will need to contact an adviser to go through the verification process and allow you to reset the password, but you will need to answer security questions etc.

You can contact an EA adviser here: https://help.ea.com/en/contact-us/

Unfortunately those are really the only options you have.

[GuardedJGO]

Thank you so much for these answers, i really needed the help. have a good day bro

[CarbonCarl]

@GuardedJGO

No worries my friend, I hope you get it fixed up asap!