Battlefield v won’t launch [xbox]

by oceanichalo
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Original Post

Battlefield v won’t launch [xbox]

★ Novice

Whenever I try and launch battlefeild v it says i need to renew EA access even though I own the disc version 

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Re: Battlefield v won’t launch [xbox]

EA DICE Team
@oceanichalo are you inse the EA play app or you in under Xbox games?

Also do you get the same error when you insert the disk and game starts up?

/Atic
Message 2 of 6 (535 Views)

Re: Battlefield v won’t launch [xbox]

[ Edited ]
★ Novice

@EA_Atic 
Under Xbox games, it happens every time I try and launch it with the disc

Message 3 of 6 (519 Views)

Re: Battlefield v won’t launch [xbox]

EA DICE Team

@oceanichalo Could you try to power cycle the console and see if that helps. 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
  3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  4. Plug the console power cable back in.
  5. Press the Xbox button on your console to turn it on.

Thanks!

 

/Atic 

Message 4 of 6 (498 Views)

Re: Battlefield v won’t launch [xbox]

★ Novice

@EA_Atic

I've tried power cycling and it still won’t launch

Message 5 of 6 (481 Views)

Re: Battlefield v won’t launch [xbox]

EA DICE Team
@oceanichalo have you tried clearing the local and online saves for Battlefield V and try again?

/Atic
Message 6 of 6 (396 Views)