Hm, do you have the folder My Documents\BFH\settings, are there other files in it.
Maybe you try to backup the complete BFH folder and remove it completely, the Savegame should be in the cloud per default so your progress should be restored.
If you dont have any files in the Settings folder, I don't think my approach will help you.
although i'm a little late, i may fixed this myself. after you launch it on battelog, wait for the bfh window to pop up, then click on it when it appears because it disappears a second and it does not provide a window anymore. i hope this helps
June 2018 - last edited June 2018
This problem still exists 3 years later and from the very first moment I installed it , it hasn't worked. FK EA. Deleted the game and will NOT be paying for my Access Subscription after this month. Clearly they offer SHAT service with no support what so ever. Good luck to anyone else with this problem.
Hello So I Got A Simple Fix Here:
Go to C:/ProgramFilesx86/Origin Games/BFH/bfh.exe
Left click it and press details
Go to compatibility and change the compatibility mode to Windows8
When your connecting to server and bfh.exe shows up on task manager change the compatibility back to Windows 10
If this doesn't work try this:
If you have AVG Or Avast try to set a exception
To do this in AVG you have to go to settings and it should say exception somewhere in the list.
Put in the previously said C:/ProgramFilesx86/Origin Games/BFH/bfh.exe or whatever it is for you
And also put this C:/ProgramFilesx86/Origin Games/BFH/BFHWebHelper.exe
These are the things i did to make my game work.
I hope i helped!
to save all of you guy the hassle i have found the direct problem and this works for all my friends that had the same problem on windows 10.
all you have to do is go to "My Documents" and DELETE you "BFH" save folder and thats it. start campaign or multiplayer and it will work even with antivirust on.
hope this helps