My agent dies too soon

[IRAQI_SHi3i]

Hi, I'm experiencing some issues with BFH on my PS4 platform. 
The problem is with my agent, I'm dying with only 2 or 3 shots even from weak weapons. My Internet connection is good, No lagging issues, No hardcore game servers.
I spectated other players on the same servers I play in and found that they do not die with 2 shots, NEVER.
It's a bit annoying to every time shot & hit first and get killed. sometimes I only see the opponent, Can't do anything because I'm already dead.
This does not relate on skills, I'm a BFH gamer since 2015.

[EA_Blueberry · Accepted solution]

@IRAQI_SHi3i 

Thanks for the info. After watching the video it looks connection related. You are dying behind walls so on the server side you already died but by the time the results get to your client you're in a different spot. 

If you're playing on a WiFi connected try going wired. I recommend the basic troubleshooting steps below and even consider port forwarding. In the basic connection troubleshooting steps you can find our free UO Trace program tool that shows how your connection is reaching our servers. It can help identify packet loss, high ping, or wide ping variance.

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

Port Forwarding

https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

[EA_Blueberry]

Can you record some footage and post it here? It's hard for us to determine a bug like this because player skill is a huge factor.

[IRAQI_SHi3i]

First, Thanks for the respond. Second, Sorry for late reply.
Third, Sure, Here are a sample footage for my situation. 
You may notice :
- Some bullets act like they follow the agent even if he hides behind some wall or something.
- Some weak guns kills the agent with only 2 or 3 bullets, When I use the same guns, It takes 6 to 9 bullets to kill an enemy (depends).
You may notice in the attached video that I shot without aiming, Which Is wrong. 
But most of the times I follow literally every FPS game basics which are :
- shot first.
- Try to aim on the head or a little bit lower. 

But still, I get killed easily. 

When a match ends, I even see some rookies have little deaths compared to me (LEGENDARY player).

I spectate the same players that kills me with few bullets and see that they have to hit much more to get another player down with the same weapons they use against me, In the same servers.
The thing is, I googled this issue and found some situations like mine in BFH PS4, Most solutions were :
- Try to use GAME MODE in your TV screen or monitor. 

- Check your internet connection, PING and latency etc. 

- Try to play in different servers.

- Try to change some of your internet settings.

NONE OF THESE WERE USEFUL. 

I hope that I don't waste your time, And for your knowledge, This means a lot for me because BFH is my love.
Thanks.

ATTACHMENT NOTE : I tried to upload the video via attachments feature in this reply but it said the video was too large, I encoded the video with minimum bitrate and a lower quality but it remained large to upload, So I uploaded the video to YouTube, You may see it from the following URL : https://www.youtube.com/watch?v=qktsLIpGXII 

[EA_Blueberry · Accepted solution]

@IRAQI_SHi3i 

Thanks for the info. After watching the video it looks connection related. You are dying behind walls so on the server side you already died but by the time the results get to your client you're in a different spot. 

If you're playing on a WiFi connected try going wired. I recommend the basic troubleshooting steps below and even consider port forwarding. In the basic connection troubleshooting steps you can find our free UO Trace program tool that shows how your connection is reaching our servers. It can help identify packet loss, high ping, or wide ping variance.

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

Port Forwarding

https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

[the4400fan]

I watched your video. I am sorry to tell you this, but it looks like a connection (lag) issue. Please, carefully observe the enemy's movement at 0:56-0:59 after you die. He looks like he is trying to move forward and leave that monument but something keeps dragging him behind, under that monument. This indicates a very high ping from your side.