Instalation

[realKRVPX]

So hello guys I have a really big problem with battlefield hardline ultimate edition so todayI bought it on ps store and after download was finished I played the prologue but my instalation frozen on 22 % and nothing move with it after 4 hours so can u please help me with this issue? 

[EA_Atic · Accepted solution]

Hey @realKRVPX, make sure that you have the hard drive space. Also, you can do a  power cycle on the console, it normally fixes it by doing this.

Power cycle:

1. Switch off and unplug the power from your PS4
2. Leave both unplugged for 30 seconds.
3. Plug the power back into the PS4
4. Start the PS4 up.

/Atic 

[EA_Atic · Accepted solution]

Hey @realKRVPX, make sure that you have the hard drive space. Also, you can do a  power cycle on the console, it normally fixes it by doing this.

Power cycle:

1. Switch off and unplug the power from your PS4
2. Leave both unplugged for 30 seconds.
3. Plug the power back into the PS4
4. Start the PS4 up.

/Atic