Can't play multiplayer says account invalid please visit ea

[TubbyTaylor76]

Every time I try to get on to multiplayer on my PS4 I can't it comes up with a warning that says this account is invalid. Please visit help.EA.com for more information.

And I can't link my origin account to my PS4!!

So frustrated!!

[WootCandy · Accepted solution]

Is it possible you already have an Origin account tied to your PSN ID?  Or a different PSN ID already tied to your Origin?

A game advisor is needed to remove this.

http://help.ea.com/en/contact-us/new/

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If not,  perhaps try changing your password for Origin and trying again with the new password.

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Is your Origin account's date of birth 18 or older?  I don't know if this would affect it.. but maybe?

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Another user's solution to this problem was he created a new Origin account.

[TubbyTaylor76]

Then it says you must be signed into origin to access online features.

I am signed in!!

[Throwd4Ever]

What system are you on?

[mtnman88]

I am on ps4 and I have this exact problem. Please help. 

[WootCandy · Accepted solution]

Is it possible you already have an Origin account tied to your PSN ID?  Or a different PSN ID already tied to your Origin?

A game advisor is needed to remove this.

http://help.ea.com/en/contact-us/new/

------

If not,  perhaps try changing your password for Origin and trying again with the new password.

-----

Is your Origin account's date of birth 18 or older?  I don't know if this would affect it.. but maybe?

-----

Another user's solution to this problem was he created a new Origin account.

[andreasen6]

I'm having the same problem it's ridiculous, they expect you to sign in to ea(which I already have because my psn and EA account have been linked for over a year) without the option to sign in.

[andreasen6]

Ps4.

[Dreadmann99]

Have they fixed your problem I have it too 

[EA_Blueberry]

Hi, @Dreadmann99 

If you are receiving this error message this will need to be addressed by an EA Advisor so they can pull up your account.

Please reach our Live-Support team by clicking here

The solution here has been provided and since this post is from 2015 I'll be locking it down.