xbox one: almost every time a game ends and loads another match, my screen goes

[xxhowie101xx]

xbox one: almost every time a game ends and loads another match, my screen goes black and wont load next map

[EA_Atic · Accepted solution]

Hey, @xxhowie101xx I'm assuming its BF4 you are having this issue. Try reinstalling the game and do a power cycle. 

Power cycle: 

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.

   Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.
4. Press the Xbox button  on your console to turn on the Xbox One.

Let me know if that works or not.  

/Atic 

[EA_Atic · Accepted solution]

Hey, @xxhowie101xx I'm assuming its BF4 you are having this issue. Try reinstalling the game and do a power cycle. 

Power cycle: 

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.

   Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.
4. Press the Xbox button  on your console to turn on the Xbox One.

Let me know if that works or not.  

/Atic