xbox live account is connected to the wrong origin and that origin account no longer exists [ Edited ]

[aaronsfan98]

I recently got battlefield 4 and went on origin to connect my xbox live gamertag to my account so i can use battlelog.  BUT my account is being used for a older email (i signed up to origin using my moms work email when i was like 9 to play madden) and now i cant log into that email on origin to take off my account because that email NO LONGER EXISTS.

[Removed - Admin. Please do not post personal information on a public forum]

PLEASE HELP, BATTLEFIELD IS NOT AS FUN WITHOUT BATTLELOG

[JaysenOracle]

You need to contact EA game advisor DIRECTLY to get it do it then,only they have the tools and authority to go into your account to do the linking to the correct account .

Every little thing you can remember about the old account will be helpful with this issue

For any issues regarding accounts, please follow these steps to contact a game advisor for more help:

1. Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.

2. Where it says: ’What Can We Help you With’, type in ‘GAME NAME’

3. Click Find Solutions

4. Select "Your problem,eg accounts" from the drop-down list and also select your platform from the list.

5. Click: Find Solutions

6. Scroll down a little and on the lower right hand side, Click "I Still need Help"

Picture to help you understand better,  https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

The Window Will Open...
You’ll now see the currently available contact options(Depending on your game). These may vary depending on your geographical location and the time of day. Phone or Live Chat are the best options.

For customers in North America:

• Select "Call me."
• Enter your phone number.
• Select "Submit."

For Customers outside of North America:

• Go to the "choose a contact method" section
• Contact us using the telephone number provided within the listed opening hours

Please be aware that it is likely that the agent you speak to will need to confirm your personal informations on this account.

Hope this helps
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***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem.I'm helping you because I'm also a victim of EA for releasing their half baked products to us,gamers.

I don't answer questions via PM.  AHQ is "Player-to-Player" technical self-help forum