windows 10 issue

[thebronze]

I have had to reinstall battlefield 4 on new ssd drive I lost all my progress but what the issue is, is that every time I play a game and it ends and goes to load new map the game freezes my computer. I have a gtx970 card and i7cpu 3.2 and 12g ram and 64 bit oper. any help would be great

[INicexixI]

Hello!!! @thebronze

Check the minimum system requirements of the game against your computer (Windows/Mac) and update any drivers that are out-of-date.
Unplug all USB devices (aside from the mouse and keyboard) and try the game again.
Disable the Origin in-game overlay (IGO).
To do this, launch the Origin client, then go to the Origin menu, Application Settings, Origin In Game, and then uncheck "Enable Origin In Game."
Update the game.
Repair the game install.
Update your system (Windows/Mac)
__________________________________________________________________________
If is answer working pls give me XP.....
If is answer good for you accept * sulution.....
Have a NICE day.....
__________________________________________________________________________

[MADrag0n]

Hello @thebronze. Its strange about ur progress, that almost all stored on ea servers 0_o.

About problem.

1) Always run Origin as Admin

2) Disable any overclock of CPU and GPU

3) Run commandline as Admin and enter a command:

ECHO Y | CHKDSK C: /F /X

SFC /SCANNOW

4) This may cause some programs like "Razer Surround/Synapse", Rivatuner, Fraps, MSI Afterburner, ASRock eXtreme Tuner, Skype, XFire, XSplit and other...

 Keep in mind, if u use simultaneously some game programs (Steam, Origin, "Nvidia Experience", "AMD Gaming Evolved",...) that have some option overlay feature over/in game - this is 90% conflict, you'd use only one that program or overlay feature over/in game should be turn on only in one program.

Try to close all of kind process or update/delete it. Also check ur browser for any strange plugins and disabe it
5) Try to delete folder settings of bf4 C:\Users\[user name]\Documents\Battlefield 4\
6) Try playing in "clean boot" mode

[thebronze]

now in widows explorer when I am at the battle log and try to join it says unable to launch compatible 32 bit not 64 web browser so I will try chrome

[thebronze]

1) Always run Origin as Admin

2) Disable any overclock of CPU and GPU

3) Run commandline as Admin and enter a command:

ECHO Y | CHKDSK C: /F /X

SFC /SCANNOW

not sure how to do that

[MADrag0n]

example for 1) http://help.ea.com/en-gb/help/pc/how-do-i-run-a-program-or-a-game-as-an-administrator

• Right click on your game's desktop shortcut.
• Select Properties.
• Click on the Compatibility tab and check the box at the bottom under Privilege Level where it says Run this Program as an administrator.
• Click Apply and OK.
• do it for every single .exe in the BF4 and Origin folders.

example for 3) http://help.ea.com/en-gb/help/pc/how-do-i-run-the-system-file-checker

Also try use plugin-free lunch

1. Navigate to Battlelog.
2. Hover over the account name at the top of the page and select the Settings option.
3. Under the General tab, enable the Use plugin-free game launching option.
4. Save the changes made via the Save button.

Then delete the Battlelog web plugin helper from it's folder (c:\Program Files (x86)\Battlelog Web Plugins\) by run uninstall.exe as Admin and reboot pc

[thebronze]

tried it got into game again and at end when it goes to count down to new map hit zero then it froze up and I had to restart

[INicexixI]

Hello!!! @thebronze

Meybe is a windows...

What windows you using....

__________________________________________________________________________
If is answer working pls give me XP.....
If is answer good for you accept * sulution.....
Have a NICE day.....
__________________________________________________________________________

[Carbonic]

Try doing a clean boot of your computer without disabling Punkbuster and see if it runs then:

http://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc

It was already suggested but I didn't see a result.

Also, if you could attach a dxdiag.txt file to this thread that will help:

http://help.ea.com/en/article/how-to-gather-dxdiag-information/

[thebronze]

I tried but it says windows 10 could not find dxdlag