Re: refund

by LiBever
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Original Post

Accepted Solution

refund

[ Edited ]
★★★ Newbie

good afternoon

I mistakenly paid 2 times "Battlefield 4 Premium"
*edited to remove order number information.

I hope for your understanding.

Message 1 of 2 (190 Views)

Accepted Solution

Re: refund

Hero (Retired)

Hello,

You should contact EA live adviser for payment and order issues https://help.ea.com/contact-us

 

1 Click on the following link: https://help.ea.com/contact-us

2 Click on the blue button "Contact a Game Advisor"

3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"

4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.

5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.

6 Select a contact option. Note that you may get different contact options depending on your country or time of day.



Regards, Libever

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Message 2 of 2 (187 Views)

All Replies

Re: refund

Hero (Retired)

Hello,

You should contact EA live adviser for payment and order issues https://help.ea.com/contact-us

 

1 Click on the following link: https://help.ea.com/contact-us

2 Click on the blue button "Contact a Game Advisor"

3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"

4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.

5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.

6 Select a contact option. Note that you may get different contact options depending on your country or time of day.



Regards, Libever

Message 2 of 2 (188 Views)