Re: refund for product?

by iamkleaveland
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refund for product?

★★★ Newbie

will i be able to get a refund for this useless game.

tryed to play campaign 4 times now ant wont save. constantly crashes. 

start playing cod again.

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Accepted Solution

Re: refund for product?

Hero

Answers HQ is a public forum where users help other users. This mean most of the people helping are users like yourself and thus we unfortunately cannot help with account and/or billing issues like this one. I would Instead suggest contacting an EA Advisor by going to https://help.ea.com/contact-us
You will have to write some keywords about your problem, then fill out product, category and platform, press “Find Solutions” and then “I Still Need Help”. Then your contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: “United States” or something else in the language selector in the bottom of the page for a better result.

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Re: refund for product?

Hero

Answers HQ is a public forum where users help other users. This mean most of the people helping are users like yourself and thus we unfortunately cannot help with account and/or billing issues like this one. I would Instead suggest contacting an EA Advisor by going to https://help.ea.com/contact-us
You will have to write some keywords about your problem, then fill out product, category and platform, press “Find Solutions” and then “I Still Need Help”. Then your contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: “United States” or something else in the language selector in the bottom of the page for a better result.

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Message 2 of 4 (215 Views)

Re: refund for product?

★★★★★ Expert

 

 

For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you

if this helps pleas give XP to my account thanks
mark this as solution if it solves your question so others will know the answer when they come here

Message 3 of 4 (212 Views)

Re: refund for product?

★★★ Newbie

Unless you got the game directly from EA then your ability to recieve a refund depends entirely on the retail store you bought it from.

If the game case contains all of its original components undamaged and you have your receipt, most stores will at very least accept the game in return for store credit.

 

Hope that helps.

Trust me.

I am feeling your pain.

Message 4 of 4 (207 Views)