we also have the same issue, actually this always happens usually every 2 hours and quite often, it is a shame that EA platform is so badly designed and that they also don´t care about their customers. look around google, it shows several people have got the same problem and they just don´t care, what they want is to sell other games.. Do like me, don´t buy origin/EA games anymore, go for steam. I´d recommend you call of duty, all of them are quite compelling. and you don´t have to worry about the * EA platform.. all of their games got the same errors, even lord of the rings, which is a RPG game has those errors that throw an error message and stops the game. then you lose all your gameplay, they just don´t care and will only care if we stop thinking about EA games as an option.
