Re: "Failed to connect to EA online"

by 910ms
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"Failed to connect to EA online"

[ Edited ]
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I bought Battlefield 4 a few hours ago and whenever I start it and try to play multiplayer I just get the "failed to connect to EA online" message. 

 

I deleted and re-installed BF4 & origin, "repaired bf4", updated it, ran origin & bf4 in administrator mode, changed battlefield from (x64) to (x86) in the settings. 

 

I've really been looking forward to playing battlefield on pc after switching from console and any help would be greatly appreciated, thanks. 

 

 

 

 

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Accepted Solution

Re: "Failed to connect to EA online"

★★★ Novice

I somehow fixed it by "factory restoring" my computer. 

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Re: "Failed to connect to EA online"

@910ms Please, try the official solutions & instructions:

 

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

https://help.ea.com/en-in/help/mac/connection-troubleshooting-advanced-mac/

 

Yours sincerely, Mikimuster3
I am a volunteer and not an EA employee.
Important Priority Necessary (Improve the solution to your problem):
- https://help.ea.com/en/help/faq/using-ea-help/
- https://www.facebook.com/EAHelpHub/
- https://twitter.com/eahelp

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Message 2 of 8 (994 Views)

Re: "Failed to connect to EA online"

★★★ Novice
@Mikimuster3 Thank you but I'm afraid I've tried these and nothing helped my situation.
Message 3 of 8 (977 Views)

Re: "Failed to connect to EA online"

★★★ Novice
@Mikimuster3 Ah nevermind, updating the PB client fixed it, thank you!
Message 4 of 8 (964 Views)

Re: "Failed to connect to EA online"

★★★ Novice
@910ms update, I was online for around 2 minutes and then It stopped working again.
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Re: "Failed to connect to EA online"

@910ms I really sorry to hear that.

But according to your reports, this should have some relations to PB problem => Please see these directions:

 https://help.ea.com/en-tr/help/battlefield/battlefield-4/battlefield-4-punkbuster-troubleshooting/

 

Yours sincerely, Mikimuster3
I am a volunteer and not an EA employee.
Important Priority Necessary (Improve the solution to your problem):
- https://help.ea.com/en/help/faq/using-ea-help/
- https://www.facebook.com/EAHelpHub/
- https://twitter.com/eahelp

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"XP" button = reward someone's effort! (this is like saying "Thanks")
"Accept as Solution" = important for other players with the same problem!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*P.S. Most enjoyable EA= https://www.ea.com/games/coming-soon
Message 6 of 8 (954 Views)

Re: "Failed to connect to EA online"

★★★ Novice
@Mikimuster3 I followed the instructions and I unfortunately still get the "failed to connect to EA online" message, I am positive that my wifi is fine. I appreciate you trying to help me.
Message 7 of 8 (940 Views)

Re: "Failed to connect to EA online"

★★★ Novice

I somehow fixed it by "factory restoring" my computer. 

Message 8 of 8 (899 Views)