"BF4.exe has stopped working"

[SedentumAnas]

Hi there!

Any information on what's the schedule on fixing this? I can't play for more than 10minutes straight and the *boom* crash.

Sometimes the game crashes during loading before the game is even up.

This is getting hair-ripping-annoying and I want it fixed.

I've used the live-chat support three times and they even escalated this to a "Specialist team" but I havent heard back from them yet.

[EA_Bastian]

It might take a while If a case got escalated to our experts. They need to investigate your case and issues of other players, mostly deeper as in a chat or phone situation. Anyway, could you please post us your system specification and additional info about your OS and other software?

Cheers

Basti

[SedentumAnas]

------------------
System Information
------------------
Time of this report: 11/30/2013, 14:27:17
       Machine name: JUUSO-PC
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
           Language: Finnish (Regional Setting: Finnish)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 08/16/12 18:02:50 Ver: 16.06
          Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
             Memory: 16384MB RAM
Available OS Memory: 16334MB RAM
          Page File: 3732MB used, 28934MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 690 (Im using two of these in Quad-SLI, and yes I have tried disabling it)
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 690
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1188&SUBSYS_84061043&REV_A1
     Display Memory: 4004 MB
   Dedicated Memory: 1956 MB
      Shared Memory: 2048 MB
       Current Mode: 1920 x 1080 (32 bit) (120Hz)
       Monitor Name: BenQ XL2410T (Digital)
      Monitor Model: BenQ XL2410T
         Monitor Id: BNQ7F02
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3182 (English)
     Driver Version: 9.18.13.3182
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 11/14/2013 13:56:36, 18208624 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71E3E-52C8-11CF-9D7F-0BA41CC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x1188
          SubSys ID: 0x84061043
        Revision ID: 0x00A1
 Driver Strong Name: oem40.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section125:9.18.13.3182ci\ven_10de&dev_1188
     Rank Of Driver: 00E02001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

In addition I use microsoft security essentials. And I have tried disabling that aswell.

[CabesaDeVaca]

Same issue appeared for me since after yesterday backend upgrade. No hardware change made to my config, Nvidia 670 with latest official drivers.

[SedentumAnas]

Okay, on comes the new patch... Now I have to try three to four times just to get into the game. THREE TO FOUR "bf4.exe has stopped working" CRASHES before I even get into the game, which I can play for 10minutes before I see that damned text again. What have I paid for? This game CANNOT be played like this. At all! Oh and the specialist team responded. Once again I've sent my DXDiag file to EA... and their response was to ask whether I have the latest Nvidia drivers installed? Well the answer is yes. Yes I have.

Can someone give me something on this? EA or anyone? I just want to play this game... dammit.

And just to verify from EA (and please answer this), as it seems that I am most certainly not the only one with this problem, please tell me that you are adressing this issue? Cause there wasn't even a mention of this problem in the latest patch notes or post relating to the newest patch. This random and constant crashing would just seem, to me atleast, to be a bigger issue than some "one shot one kill" bug or whatever.

Heres hoping for some answers...

... im going for a smoke.