premium

[ultraxtayl0rz]

I had bf4 a bit ago and I also had premium bit I got rid of it for some reason and I have since got it back and now I don't have premium and won't let me download it again I definitely had it aswell help please I miss my premium

[WootCandy]

Try fully closing and re-log into Origin.  

Double check BF4 isn't hidden under Origin's Game Lists.

Top Left --  Show:: All Games // Hidden  //  etc

If you are sure your account is missing something that you previously had purchased.

Try contacting an EA Game Advisor

http://help.ea.com/en/contact-us/new/

[ultraxtayl0rz]

Its on Xbox 360 tho and is it still the same ........ Replying to..... I had bf4 a bit ago and I also bought premium but I got rid of bf4 and I may of deleted it off Xbox not to sure but got it back and now I dnt have premium for some reason can you help me please thank you if you can i would appreciate it a lot

[WootCandy]

Ohhhh a Console.

I'm pretty sure it's tied to your Xbox account any DLC/Addons you purchase.

It should be in the Xbox Live store, instead of having a price it should have a Download/Install button.

If it wants you to purchase it again and you are 100% positive you had already purchased it.  

Try contacting EA but you might need to contact Xbox since it was bought through their platform and not EAs directly.  I'm not positive on that.  I'll take an educated guess and say it's probably Xbox Account Support for a purchase gone missing issue.

http://help.ea.com/en/contact-us/new/

http://support.xbox.com/en-US/

[ultraxtayl0rz]

Ah okay thank you il have to try later and I've tryed to download it again but it just wants me to purchase it again

[ragnarok013]

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@ultraxtayl0rz wrote:
Ah okay thank you il have to try later and I've tryed to download it again but it just wants me to purchase it again

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Do this inside the Bf4 in game store under the premium section, if you try it in the Xbox Live Marketplace it will try to charge you again.