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my account secure

by F1_Master2013

Original Post

my account secure

★★ Novice

hello origin i'm [andress-alexandro] . I forgotten my answer of the QS and i know all the other details about the account so can you please give it to me? because i want to change my password.and you can ask me about it if you want so answer me fast please because i think that there is someone know my password and he will try to change it

Message 1 of 2 (109 Views)

Betreff: my account secure

★★★★★ Expert

If that is the reason, contact support and follow this steps:


For this, you will need to contact Origin/EA support. They will gladly help you, with this problem. To contact them, see the steps below: 


*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*


Click the following link and log in:


Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.


On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.


If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.


Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.


You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.


After this, you will get a live chat or a callback (depending on what you chosen) with an EA agent, that will be glad to help you.


If this helps, please click the white XP button and to give me some XP.
If this solves your question, click the green solution button and mark it as solution so it can help others with the same problem.

Message 2 of 2 (107 Views)