i can't play bf4 online

by AHMEDBEH92
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Accepted Solution

i can't play bf4 online

[ Edited ]
★ Novice

i can't play bf4 online
i did closed origin in game and still have the proplem

 

[Edit: Caps Lock removed]

Message 1 of 6 (1,017 Views)

Accepted Solution

Re: I CAN'T PLAY BF4 ONLINE

EA DICE Team
Hi @AHMEDBEH92,

Are you online on origin?

Also, what you can try to do is a clean boot to see if there any programs messing with the game.

How to do a clean boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

/Atic

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Re: I CAN'T PLAY BF4 ONLINE

Community Manager

@AHMEDBEH92

 

What happens when you click Go Online:

 

Capture.jpg

barry.png
Message 2 of 6 (1,001 Views)

Re: I CAN'T PLAY BF4 ONLINE

★ Novice
Nothing... Connecting icon appears for one second and back again to the same message
Message 3 of 6 (976 Views)

Re: I CAN'T PLAY BF4 ONLINE

EA DICE Team
Hi @AHMEDBEH92,

Are you online on origin?

Also, what you can try to do is a clean boot to see if there any programs messing with the game.

How to do a clean boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

/Atic
Message 4 of 6 (1,072 Views)

Re: I CAN'T PLAY BF4 ONLINE

Hero (Retired)

@AHMEDBEH92 Just to add to all this ... Can you play BF4 using the browser ? If you have not tried give this a try....

 

1- Log into origin

2- Open browser and log into battlelog http://battlelog.battlefield.com/bf4/

3- Join a server though battlelog and see if it will work this way.

Message 5 of 6 (942 Views)

Re: I CAN'T PLAY BF4 ONLINE

★ Novice
It worked well with your solution.. Thanks
Message 6 of 6 (925 Views)