2014-01-28 03:24 PM
anyone got a contact number
Solved! Go to Solution.
2014-01-28 03:27 PM - edited 2014-01-28 03:28 PM
Well if you want to call them, UK number: +44 203 0141818. But it is better to do it by live chat, since it is free. To contact support by live chat, follow this steps:
For this, you will need to contact Origin/EA support. They will gladly help you, with this problem. To contact them, see the steps below:
*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*
Click the following link and log in: https://help.ea.com/en/
Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.
On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.
If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.
Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.
You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.
After this, you will get a live chat or a callback (depending on what you chosen) with an EA agent, that will be glad to help you.
If this helps, please click the white XP button and to give me some XP.
If this solves your question, click the green solution button and mark it as solution so it can help others with the same problem.
2014-01-28 03:27 PM - edited 2014-01-28 03:28 PM
Well if you want to call them, UK number: +44 203 0141818. But it is better to do it by live chat, since it is free. To contact support by live chat, follow this steps:
For this, you will need to contact Origin/EA support. They will gladly help you, with this problem. To contact them, see the steps below:
*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*
Click the following link and log in: https://help.ea.com/en/
Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.
On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.
If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.
Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.
You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.
After this, you will get a live chat or a callback (depending on what you chosen) with an EA agent, that will be glad to help you.
If this helps, please click the white XP button and to give me some XP.
If this solves your question, click the green solution button and mark it as solution so it can help others with the same problem.
December 2014 - last edited December 2014
phone number dosenot work
noone answers chat
been trying for days
ok wrong browser comodo not work with chat
April 2015
have the same issue, phone number doesnt work. no one answers chat. How can i contcatc them?? this is a bad service
February 2018
Online chat doesn't exist, just basic moronic webhelp which doesn't lead anyware.
February 2018
Live chat exists just fine, you just need to choose the right options in the contact form
Go here to contact EA support: https://help.ea.com/en/contact-us/new/
Here are some tips on how to do it if it's complicated!
https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100
I've done it several times. Had a connection issue once, but that got fixed when I changed browser.