Re: contact number uk

by adaphu
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contact number uk

★★★ Newbie

anyone got a contact number 

Message 1 of 6 (53,144 Views)

Accepted Solution

Re: contact number uk

[ Edited ]
★★★★★ Expert

Well if you want to call them, UK number: +44 203 0141818. But it is better to do it by live chat, since it is free. To contact support by live chat, follow this steps:

 

For this, you will need to contact Origin/EA support. They will gladly help you, with this problem. To contact them, see the steps below: 

 

*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*

 

Click the following link and log in: https://help.ea.com/en/

 

Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.

 

On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.

 

If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.

 

Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.

 

You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.

 

After this, you will get a live chat or a callback (depending on what you chosen) with an EA agent, that will be glad to help you.

 

If this helps, please click the white XP button and to give me some XP.
If this solves your question, click the green solution button and mark it as solution so it can help others with the same problem.

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Message 2 of 6 (58,336 Views)

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Re: contact number uk

[ Edited ]
★★★★★ Expert

Well if you want to call them, UK number: +44 203 0141818. But it is better to do it by live chat, since it is free. To contact support by live chat, follow this steps:

 

For this, you will need to contact Origin/EA support. They will gladly help you, with this problem. To contact them, see the steps below: 

 

*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*

 

Click the following link and log in: https://help.ea.com/en/

 

Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.

 

On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.

 

If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.

 

Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.

 

You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.

 

After this, you will get a live chat or a callback (depending on what you chosen) with an EA agent, that will be glad to help you.

 

If this helps, please click the white XP button and to give me some XP.
If this solves your question, click the green solution button and mark it as solution so it can help others with the same problem.

Message 2 of 6 (58,337 Views)

Re: contact number uk

[ Edited ]
★★★ Newbie

phone number dosenot work 

noone answers chat 

been trying for days 

 

ok wrong browser comodo not work with chat

Message 3 of 6 (44,119 Views)

Re: contact number uk

★★ Novice

have the same issue, phone number doesnt work. no one answers chat. How can i contcatc them?? this is a bad service

Message 4 of 6 (38,019 Views)

Re: contact number uk

★★★★ Novice

Online chat doesn't exist, just basic moronic webhelp which doesn't lead anyware.

Message 5 of 6 (17,071 Views)
0

Re: contact number uk

Champion (Retired)

Live chat exists just fine, you just need to choose the right options in the contact form Standard smile

 

Go here to contact EA support: https://help.ea.com/en/contact-us/new/

  • In the upper right corner, choose your region. If it's not there, choose US or UK.
  • Choose a game. For help with an account issue, choose Origin
  • Choose your platform
  • Choose topic and issue to give EA details.
  • Click Select contact option, and hopefully you get in touch with someone fast!

Here are some tips on how to do it if it's complicated!
https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100
I've done it several times. Had a connection issue once, but that got fixed when I changed browser.

Message 6 of 6 (17,056 Views)
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