Wrongly Suspended by fairfight help please [ Edited ]

[hoglegz]

I have never cheated/hacked nor have i been banned or suspended in all the years ive been playing BF. (played since 1942 came out)

I was playing on a pistol only server and randomly got the boot after about 5 games. 

1 week suspension/stat wipe. I have sent multiple emails with no replies. 

WTF do I do about this? Can this be lifted? 

I DO NOT CHEAT. I dont even know how to. 

[Deathspnkd · Accepted solution]

we here at Answer HQ dont handle suspension/bans. you will have to email account disputes. the email is accountdisputes@ea.com they can take 2 weeks or longer to reply. please check the email associated with the account for more information on the ban (not all bans get an email like forum/battlelog bans)

fairfight suspension/ban article

http://help.ea.com/en/article/battlefield-4-ban-codes-issued-by-fairfight/

[Deathspnkd · Accepted solution]

we here at Answer HQ dont handle suspension/bans. you will have to email account disputes. the email is accountdisputes@ea.com they can take 2 weeks or longer to reply. please check the email associated with the account for more information on the ban (not all bans get an email like forum/battlelog bans)

fairfight suspension/ban article

http://help.ea.com/en/article/battlefield-4-ban-codes-issued-by-fairfight/

[2042isNotBF]

To add to this just to try and help....

Answers HQ cannot handle bans. They don't have access to your account - They can't look into any specific cases. All anyone can do in here is link to your options.

The following link will show you your options, including how to dispute bans:
https://help.ea.com/article/information-about-banned-or-suspended-accounts

This will tell you in detail about Battlelog rules and bans:
https://battlelog.battlefield.com/bf4/forum/threadview/2832654348586821015/

This page tells more about Punkbuster bans:
https://help.ea.com/article/punkbuster-bans-and-violations

This page is about GCC-Stream bans:
https://help.ea.com/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned

And last, but not least, this page is about Fairfight bans:
https://help.ea.com/article/battlefield-4-ban-codes-issued-by-fairfight

In the Body of your email, please include the following information:
Information of the situation
- First and last name
- Game/Product name
- Persona's name
- Where your game or product was purchased
- Banned or Suspended
- Error/Notification Message received (if any)
- Details of your dispute