Wrong account for Mass Effect Trilogy

by RedMedz
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Wrong account for Mass Effect Trilogy

★★★★★ Newbie

Hello!

I activated Mass Effect Trilogy on the wrong origin account.

Is there any way to move or disable it from the wrong account to be able to use it on the correct one?

 

Thanks in advance!

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Accepted Solution

Re: Wrong account for Mass Effect Trilogy

Hero (Retired)

@RedMedz

 

If you talk with an EA Game Adviser, you can have them merge your accounts, but you will lose ALL multiplayer progress, etc in ALL games connected to both accounts.  I would advise you just keep ME trilogy on the separate account.

 


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I do not work for EA. I am just a gamer helping fellow gamers.

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Multi-Platform Elite Race: PC, Xbox One, Xbox 360, PS3, PS4

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Re: Wrong account for Mass Effect Trilogy

[ Edited ]
★★★★★ Apprentice

If you are asking to switch the game to another account  use https://help.ea.com/en/ to help you with that talk to a EA represenative to help assist you.

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Re: Wrong account for Mass Effect Trilogy

Hero (Retired)

@RedMedz

 

If you talk with an EA Game Adviser, you can have them merge your accounts, but you will lose ALL multiplayer progress, etc in ALL games connected to both accounts.  I would advise you just keep ME trilogy on the separate account.

 


Did my post help you? Click "Grant XP"
Did my post solve your issue? Click "Accept As Solution"

I do not work for EA. I am just a gamer helping fellow gamers.

See you on the Battlefield!!!

Multi-Platform Elite Race: PC, Xbox One, Xbox 360, PS3, PS4

I DO NOT ANSWER PMs. IF YOU NEED HELP, POST A NEW THREAD SO THE WHOLE COMMUNITY CAN GIVE INPUT, AND IF IT GETS SOLVED, EVERYONE CAN SEE THE SOLUTION.

Message 3 of 3 (218 Views)