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Why does battlefield 4 keep freezing for me?

by carin48

Original Post

Why does battlefield 4 keep freezing for me?

★★★★ Novice

Before i begin, i must stress that i have always kept and maintained the newest drivers for all components to my computer. Each is checked daily for any update. My computer system is at the bottom of this question as it is a 64 bit DxDiag freshly ran  just now for this question. I run BF4 in x64 and x86 and still have the problem. It will just freeze and not recover. Like it crashes and the audio stops and everything just sits at a stand still. My friends would be in the game and just see me disconnect. Im confused as to why i have built a $2500 computer to have games cost $110 (BF4+Premium) and not be able to play them. My XP doesnt get credited to me that i earned. I cant play on this Double XP week as the problem is too bad that it freezes on every game i play it seems like. I've already called in about this before and they just said, "well, we'll just have to wait for an update and that will fix it.... Well i checked bc i've been updating BF4 every few hours before i try again and still nothing. What is my issue??


System Information
Time of this report: 11/23/2013, 17:14:12
Machine name: TRATH1-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 05/03/13 19:04:36 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16314MB RAM
Page File: 4803MB used, 27824MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: NVIDIA GeForce GTX 770
Manufacturer: NVIDIA
Chip type: GeForce GTX 770
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1184&SUBSYS_36061458&REV_A1
Display Memory: 3737 MB
Dedicated Memory: 4027 MB
Shared Memory: 3805 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: 24EN43
Monitor Id: GSM59DF
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3182 (English)
Driver Version:
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/14/2013 06:55:24, 18208624 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C4-11CF-867B-0B161CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1184
SubSys ID: 0x36061458
Revision ID: 0x00A1
Driver Strong Name: oem123.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section090: outci\ven_10de&dev_1184
Rank Of Driver: 00E02001

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