Re: We're sorry, it looks like your game didn't start properly.

by Deathspnkd
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We're sorry, it looks like your game didn't start properly.

★★★ Novice

Any time i try to start BF4 got this error:   We're sorry, it looks like your game didn't start properly.

Please follow the steps below and try start the game after each one:

  • Restart Origin
  • Repair the game in Origin
  • Restart your computer

Restarts and repair did not help. I also updated all drivers and MS packages.

I'm using router with forwarding ports, everything was fine about 2 months ago.

Have this problem on PC and laptop, how to fix it?

Message 1 of 32 (15,415 Views)

Accepted Solution

Re: We're sorry, it looks like your game didn't start properly.

[ Edited ]
Hero (Retired)

@shadowsploosh wrote:

Done with the same result. "Were sorry, it looks like your game didnt start properly" Story of my life at the moment....Edit.... I had your error as well as many others at the end of this post I will put my link on how I fixed everything in BF4 after everything else failed to fully fix it. I hope you dont need it as it is a tone of work and a pain to do. Keep me posted I will try and help you more if you need it :}


I dont know everything you have tried  so in order to help you and others I will post the main fix list for BF4 ......What ever you have already done just double check settings are still in place....
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Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.

Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game

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Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. 

 

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Make Sure BF4 is set to 64bit if your windows is 64bit
1- open origin and go to My Games
2-Right click BF4 and go to Game Properties
3-Under when launching this game set it to x64 and check off disable origin in game.
4- Hit apply and test you BF4

 

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BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues.

1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game.
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Reinstall DirectX.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
2:Find file named DXSETUP.exe and double click it (while connected to the internet). Install it. It should update your DirectX install.
3: You might need to reboot computer first.
4: try to launch game.

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Reinstall C++ redistributables.
1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist
2: Double click vcredist_x64.exe/ vcredist_x86.exe and follow onscreen prompts.

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Update your Microsoft .NET framework.
http://www.microsoft.com/en-us/download/details.aspx?id=17851

 

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Update Punk Buster

 

http://www.punkbuster.com/index.php?page=pbsetup.php

 

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If the other fixes did not work for you it is time to look at your windows ....

Test your windows for errors
This works in all windows O/S vista win 7,8 and 8.1 windows system file checker :]

...... sfc /scannow ..... ever hear of it if not your going to love this .... it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them. This little tool as well as the event viewer saved me and fully helped me fix my BF4 issues as well as saved my .... many a format since I found it. This is the best toy they ever put in windows :]

1 - Open administrator command prompt and close web pages and programs like origin.

2 - Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD

3 - This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/

4 -After its done reboot and do it again even if you had no errors the first time or had errors, could not fix ... run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...

5- So if you ran it 2x and no errors your safe you can stop now for now lol, If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow

6 - If you get a message indicating that it can not be repaired and you ran sfc /scannow more then 3x in a row on win vista or 7 mm you need a format or just try repair windows :/ But after format or repair  and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between, then If your O/S is Win8 or Win 8,1 then you can run this next command / line in administrator command prompt. Sadly this does not work for win vista or 7 :/ It will restore the health of your PC and you dont lose anything

dism.exe /online /cleanup-image /restorehealth ------- ONLY works for windows 8 and 8.1

7 - When its done reboot

 

This is the link for my full fix of BF4 when everything else failed to fully fix it but big pain to do but it did work for me and a few other  but we did every painful step lol :/...

http://answers.ea.com/t5/Battlefield-4/PC-This-is-how-to-fix-BF4-after-everything-else-failed-to-ful...

 

________________________________________________________________________________

@Did I help you @ all? Reward me with a XP if I did. If I solved your question please hit Accept As Solution on my post so others know it worked.

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Message 21 of 32 (10,779 Views)

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Re: We're sorry, it looks like your game didn't start properly.

Champion (Retired)

try opening your game outside of origin (bf4 shortcut). another suggestion is to uninstall origin and reinstall it.

 

Source

https://battlelog.battlefield.com/bf4/forum/threadview/2979150493970941301/

Message 2 of 32 (15,294 Views)

Re: We're sorry, it looks like your game didn't start properly.

★★★ Novice

it's did not help too

Message 3 of 32 (15,273 Views)

Re: We're sorry, it looks like your game didn't start properly.

Champion (Retired)
did you try both suggestion?
Message 4 of 32 (15,268 Views)

Re: We're sorry, it looks like your game didn't start properly.

★★★ Novice

Yes, several times

Message 5 of 32 (15,253 Views)

Re: We're sorry, it looks like your game didn't start properly.

Champion (Retired)

which web browser and version of windows are you using?

Message 6 of 32 (15,247 Views)

Re: We're sorry, it looks like your game didn't start properly.

★★★ Novice

Google Chrome, Windows 7  SP1

Message 7 of 32 (15,228 Views)

Re: We're sorry, it looks like your game didn't start properly.

Hero (Retired)

Hi there @PInF_Tap3aH  did you try a different browser?

Make sure that your browser is set as the default start browser.

 

Or uninstall.reinstall the latest version of chrome?

 

Try also updating/doing a clean install of your graphics drivers.

 

Message 8 of 32 (15,213 Views)

Re: We're sorry, it looks like your game didn't start properly.

★★★ Novice

I've tried Opera as default browser, reinstalled Chrome and reinstalled graphics drivers - nothing helps.

 

I don't think it's hardware problem, it's likely routing or something

Message 9 of 32 (14,997 Views)

Re: We're sorry, it looks like your game didn't start properly.

★★★ Novice

BF3 works perfectly, but BF4 still have this problem

Message 10 of 32 (14,635 Views)