2013-09-15 01:20 PM
I ordered Battlefield 4 Premium by mistake. It isn't made clear that this is a subscription, NOT a game.
My order number is 14199424828 and I can't find this on my Origin order history, even though I have the email confirmation.
I want this cancelled.
Solved! Go to Solution.
2013-09-15 01:22 PM
For account related issues such as this one, please contact a Game Advisor at https://help.ea.com/contact-us and they will be happy to help.
Unfortunately, due to account security and privacy policies we are not able to assist you with these kind of issues via a public forum.
1 Click on the following link: https://help.ea.com/contact-us
2 Click on the blue button "Contact a Game Advisor"
3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.
5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
6 Select a contact option. Note that you may get different contact options depending on your country or time of day.
2013-09-15 01:22 PM
For account related issues such as this one, please contact a Game Advisor at https://help.ea.com/contact-us and they will be happy to help.
Unfortunately, due to account security and privacy policies we are not able to assist you with these kind of issues via a public forum.
1 Click on the following link: https://help.ea.com/contact-us
2 Click on the blue button "Contact a Game Advisor"
3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.
5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
6 Select a contact option. Note that you may get different contact options depending on your country or time of day.