Umm I need help

[TheSouthron]

Hi I hope I ain't breaking any rules by making a new topic I never asked a question before, Anyhow about a year or 2 ago my account was hacked and I owned Battlefield 4 and Dragon Age: Inquisition well Dragon Age: Inquisition was a lot of money to buy but I'm ok with that lose I guess, I just really want Battlefield 4 back I did make another account after that but I be damn it got hacked as well so I gave up on origin for about a year and well now I'm back, what can I do I have Battlefield 4's key code(product code) and well I tried to see if I could activate in my new account but it says its product already in use or something I'm still using the same computer that I installed Battlefield 4 on, So could I just uninstall Battlefield 4 from my computer and then reuse the code or do I have to re-buy? it I mean I don't mind re-buying it, its just I don't have the money.

[IIPrest0nII · Accepted solution]

@TheSouthron Hello,

No, you can't use the Product Code for Battlefield 4 since it was activated on your previous account. Remember, all codes are associated to your EA Account, not your PC or hardware.

So, in your case I would recommend to recover the access to your old Account by contacting EA support:  How to contact EA support If you don't want to return your Account then I'm afraid you will have to buy games again on your new Account.

[TTSBurrell]

Yes, from my knowledge you will have to re-purchase Battlefield 4. Hopefully you can get this issue resolved!

[IIPrest0nII · Accepted solution]

@TheSouthron Hello,

No, you can't use the Product Code for Battlefield 4 since it was activated on your previous account. Remember, all codes are associated to your EA Account, not your PC or hardware.

So, in your case I would recommend to recover the access to your old Account by contacting EA support:  How to contact EA support If you don't want to return your Account then I'm afraid you will have to buy games again on your new Account.

[TheSouthron]

ok thanks for the help, well dang I guess i'm going to have to re-buy since my since my yahoo account that I used of Origin was hacked, well anyhow like I say thanks for the help.