Hello @SdC-ALI4S,
This should be an easy fix. I will copy and paste a EA forum post that will help you out. You need to update/install PunkBuster.
Installing and updating PunkBuster
PunkBuster is installed along with your game, but if you need to install it again, here’s how:
- Go to Even Balance’s Punkbuster site.
- Download PunkBuster Setup (PBSetup).
- Double-click on the downloaded file.
- Extract it when you’re asked to.
- Run the extracted file and agree to the license terms.
- When PunkBuster opens, click Add a Game, and choose your game from the dropdown menu.
- PunkBuster should auto-detect the game’s installation folder. If it doesn’t, click the Browse button and select the folder yourself.
- Click OK, then click Add Game to confirm.
- If you’ve got more than one game that uses PunkBuster, add each of them individually.
- When you’re done, PunkBuster should check for updates automatically. If it doesn’t, click Update PunkBuster.
- Click OK on the pop-up window, and you’re done.
To update PunkBuster:
- Head to your game installation folder (For Battlefield 4, it’s C:\Program Files (x86)\Origin Games\Battlefield 4 by default).
- Open the _Installer folder.
- Inside it, open the PunkBuster folder.
- Open the redist folder.
- Find and run pbsvc.exe to update or repair Punkbuster.
If you don’t have those folders:
- Click Add a Game.
- In the dropdown menu, choose your game.
- Click Add Game.
- Finally, before trying to run your game again, click Check for Updates.
Uninstalling PunkBuster
Remember, if you uninstall PunkBuster, you won’t have multiplayer access in your game until you reinstall it.
- Quit any game you have running.
- Follow the steps in this Punkbuster article.
- Restart your computer before launching your game again.
Best regards,
danisoff