March 2017
Hi Admin i buyed bf4 after 1 day of download i start the game and here what i got (The Connection With EA Online was Lost) please im not asking for something hard please please fix my game because i sw many ppl get this problem and they fix it and thanks
Solved! Go to Solution.
March 2017 - last edited March 2017
@D4rK_StillAlive When you say you got a ban what does it say? Asking due to if a account was hacked they will lock down said account. To help you faster this is my ban info.....
Answers HQ cannot handle bans. They don't have access to your account - They can't look into any specific cases. All anyone can do in here is link to your options.
If your feed / profile photo / Presentation is "Hidden By The Battlelog Administrators" You can post in the following thread to request it to be unhidden. Please remove anything that may violate the terms and service before posting as it will just remain hidden for a tos violation.Please see this link...
http://battlelog.battlefield.com/bf4/forum/threadview/2979150493815320934/
The following link will show you your options, including how to dispute bans:
https://help.ea.com/article/information-about-banned-or-suspended-accounts
Battlelog rules and bans:
https://battlelog.battlefield.com/bf4/forum/threadview/2832654348586821015/
Punkbuster bans:
https://help.ea.com/article/punkbuster-bans-and-violations
GCC-Stream bans:
https://help.ea.com/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned
Fairfight bans:
https://help.ea.com/article/battlefield-4-ban-codes-issued-by-fairfight
In the Body of your email, please include the following information:
- Information of the situation
- First and last name
- Game/Product name
- Persona's name
- Where your game or product was purchased
- Banned or Suspended
- Error/Notification Message received (if any)
- Details of your dispute
Please Note: It does take time for a ban appeal to go though some longer then others. Do not spam them with emails state your case one time. Then let them contact you back once they have made a decision on your ban.
For anyone who got this on Battlelog..."You have been banned from Battlelog. If you believe this was done in error, please contact Customer Services". Then please do this... <>>>>>Did you get this @D4rK_StillAlive
Follow the Steps to contacting an EA Game Adviser to fix this :
1 Click here to go to the EA contact page. http://help.ea.com/en/
Note: Top left pick your Country :]
2 Select your game and platform, Then click next.
3 Select a topic and write about your problem.
4 Click next and select your preferred contact method.
5 Ask for a callback if you can as it is fast when I used it.
Or use this
You can contact EA here: http://help.ea.com/en/contact-us/
http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact
http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/
The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.
March 2017 - last edited March 2017
@D4rK_StillAlive I will not use the new console loadout on my PC how I get around this is just log into battlelog ..... http://battlelog.battlefield.com/bf4/
Edit as well as please make sure all this is up to date on your PC....
Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35
Reinstall Microsoft C++ For my game PC's I install both x64 and x86 as it does not hurt the PC
NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
http://www.microsoft.com/en-US/download/details.aspx?id=40784
Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653
Adobe Flash Player update
http://get.adobe.com/flashplayer/
Go to Punk Buster site
http://www.punkbuster.com/index.php?page=pbsetup.php
1- Download PB then extract files to your desktop.
2- Open Punk Buster folder.
3- Click on the PB setup and it will open.
4-Add your BF4 game to punk buster its at the top of Punk Buster.
5-Then update punk buster again at the top of Punk Buster.
Reboot PC test BF4
March 2017
March 2017
Have you tried to use battlelog http://battlelog.battlefield.com/bf4/ ?
March 2017
March 2017
I'm sorry to hear that. Please send an email at lets_talk@ea.com to get more information about your Ban and perhaps your Ban will be removed. Please read this article to learn more: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
March 2017 - last edited March 2017
@D4rK_StillAlive When you say you got a ban what does it say? Asking due to if a account was hacked they will lock down said account. To help you faster this is my ban info.....
Answers HQ cannot handle bans. They don't have access to your account - They can't look into any specific cases. All anyone can do in here is link to your options.
If your feed / profile photo / Presentation is "Hidden By The Battlelog Administrators" You can post in the following thread to request it to be unhidden. Please remove anything that may violate the terms and service before posting as it will just remain hidden for a tos violation.Please see this link...
http://battlelog.battlefield.com/bf4/forum/threadview/2979150493815320934/
The following link will show you your options, including how to dispute bans:
https://help.ea.com/article/information-about-banned-or-suspended-accounts
Battlelog rules and bans:
https://battlelog.battlefield.com/bf4/forum/threadview/2832654348586821015/
Punkbuster bans:
https://help.ea.com/article/punkbuster-bans-and-violations
GCC-Stream bans:
https://help.ea.com/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned
Fairfight bans:
https://help.ea.com/article/battlefield-4-ban-codes-issued-by-fairfight
In the Body of your email, please include the following information:
- Information of the situation
- First and last name
- Game/Product name
- Persona's name
- Where your game or product was purchased
- Banned or Suspended
- Error/Notification Message received (if any)
- Details of your dispute
Please Note: It does take time for a ban appeal to go though some longer then others. Do not spam them with emails state your case one time. Then let them contact you back once they have made a decision on your ban.
For anyone who got this on Battlelog..."You have been banned from Battlelog. If you believe this was done in error, please contact Customer Services". Then please do this... <>>>>>Did you get this @D4rK_StillAlive
Follow the Steps to contacting an EA Game Adviser to fix this :
1 Click here to go to the EA contact page. http://help.ea.com/en/
Note: Top left pick your Country :]
2 Select your game and platform, Then click next.
3 Select a topic and write about your problem.
4 Click next and select your preferred contact method.
5 Ask for a callback if you can as it is fast when I used it.
Or use this
You can contact EA here: http://help.ea.com/en/contact-us/
http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact
http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/
The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.
March 2017
March 2017
@D4rK_StillAlive To get this done / fixed fast your best bet is to contact a EA game adviser as your ban is due to your account being hacked, So ask for a call back if it is in your area :] As well as thank you much for the solution on my post :]
For anyone who got this on Battlelog..."You have been banned from Battlelog. If you believe this was done in error, please contact Customer Services". Then please do this... <>>>>>Did you get this @D4rK_StillAlive
Follow the Steps to contacting an EA Game Adviser to fix this :
1 Click here to go to the EA contact page. http://help.ea.com/en/
Note: Top left pick your Country :]
2 Select your game and platform, Then click next.
3 Select a topic and write about your problem.
4 Click next and select your preferred contact method.
5 Ask for a callback if you can as it is fast when I used it.
Or use this
You can contact EA here: http://help.ea.com/en/contact-us/
http://help.ea.com/ca/article/welcome-to-the-new-a
http://help.ea.com/en/article/how-to-contact-ea-he
The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.